Sr UX or CX Designer - Agentic Search - Chennai, Bangalore, Hyderabad, Gurgaon, Noida, Pune

UnitedHealth Group

6+ yrs Chennai, Hyderabad, Bengaluru, Noida, Gurugram, Pune Full Time Hybrid (office + remote)
UnitedHealth Group logo
Posted : today
Actively hiring

Job description

Join Optum's Enterprise Digital Product (EDP) team to shape the future of digital health experiences. We are dedicated to creating consumer-centric solutions that drive growth and improve how people access and manage their healthcare. This role offers a unique opportunity to blend cutting-edge technology with user-centered design to make a tangible impact.

Our mission is to empower individuals to live healthier lives by simplifying the healthcare system. We achieve this through innovation, collaboration, and a commitment to excellence. As part of our global organization, you will work alongside talented peers in an inclusive environment, benefiting from comprehensive support and career development opportunities. Come grow with us and contribute to advancing health optimization worldwide.

Responsibilities

Lead the design of advanced search experiences, integrating traditional search, conversational interfaces, and agentic AI capabilities. You will be responsible for crafting end-to-end user journeys, from initial query input to the presentation of complex AI-generated results and data.

Key duties include designing interaction models for AI agents, ensuring transparency and user control. You will also develop conversational search patterns, manage complex UI states, and build robust, reusable design components.

Collaboration is central to this role, partnering with product managers, engineers, and research teams to ensure designs are feasible, accessible, and performant across web and mobile platforms. You will also contribute to design systems and advocate for best practices in accessibility and inclusive design.

Qualifications

A graduate degree or equivalent experience is required, coupled with a minimum of six years in UX, product, or interaction design, with a strong focus on search, conversational, or AI-driven experiences.

Demonstrated expertise in designing for complex data display within search results and AI outputs, contributing to design systems, and partnering with engineering teams on interface integration is essential.

Proficiency in Figma, including advanced features like components, variables, and Dev Mode handoff, is a must. A solid portfolio showcasing search interface work and a deep understanding of accessibility and inclusive design practices are also critical for success in this role.

Essential Skills

UX DesignCX DesignInteraction DesignSearch DesignConversational DesignAI-powered ExperiencesData VisualizationDesign SystemsFigmaPrototypingUsability TestingAccessibilityInclusive DesignWeb DesignMobile DesignCommunicationStorytellingFacilitation

Good to Have

Agentic AI DesignAI-assisted Design ToolsSearch AnalyticsHealthcare IndustryFinancial ServicesEthical AI Design

Highlights

  • Actively hiring

More Details

RoleSr UX or CX Designer - Agentic Search - Chennai, Bangalore, Hyderabad, Gurgaon, Noida, Pune
IndustryHealthcare
DepartmentUI/UX Design
Employment TypeFull Time, Hybrid (office + remote)

About the Company

UnitedHealth logo

UnitedHealth

Healthcare

Sr UX or CX Designer - Agentic Search - Chennai, Bangalore, Hyderabad, Gurgaon, Noida, Pune at UnitedHealth Group | SkillMX | SkillMX