Sr. Technical Program Manager, Value Added Services Tech
Amazon
Amazon
Join the Value Added Services Tech (VASTech) team to drive innovation in the Heavy Bulky and High Consideration Technical Product categories. VASTech enhances the customer journey with hyperlocal pre and post-purchase services across Amazon's marketplaces. This role is central to building an ecosystem where service providers thrive and customers experience end-to-end convenience and satisfaction.
Lead the definition and development of new features, alongside crucial service optimizations, for a novel consumer service. Collaborate extensively with a dynamic group of software engineers, product managers, UX designers, marketers, and customer service leads. Engage with internal and external product stakeholders to ensure a seamless customer experience. This role is ideal for an individual who excels in fast-paced settings, blending creativity with technical acumen, and skillfully navigates diverse stakeholder perspectives to achieve consensus.
A minimum of 7 years' experience working directly with engineering teams is required. You should also have over 5 years in technical product or program management, with at least 3 years in software development. Additionally, 5+ years of technical program management specifically with software engineering teams is essential. Proven experience managing cross-functional programs, establishing processes, and coordinating release schedules is critical. A Bachelor's degree in Engineering, Computer Science, or a related field is necessary.
Amazon
E-Commerce