Join our Trust CX Innovations team, dedicated to building a foundation of trust in Amazon Devices & Services. As the landscape of AI evolves, we ensure universal access while prioritizing customer data governance, control, and compliance. Our mission is to develop critical privacy safeguards and accessibility features that impact millions worldwide, making trust the cornerstone of innovation.

Lead complex, cross-functional programs focused on both data governance and AI enablement.

Develop comprehensive program plans from ambiguous starting points, defining scope, milestones, and success criteria.

Manage cross-team and cross-organizational dependencies, proactively identifying and resolving risks.

Drive data governance initiatives to ensure data classification, handling enforcement, and retention obligations are met and provable.

Advance AI enablement and automation efforts to reduce organizational operational burdens and measure their impact.

Establish clear standards for 'done' and 'compliant,' embedding them into program planning and execution.

Align diverse stakeholders, from individual contributors to senior leaders, through clear communication and documentation.

Operate at a technical level, understanding systems and trade-offs to facilitate informed decision-making and challenge assumptions.

Define and track metrics demonstrating the provability of governance and the capacity returns from automation, using data to prioritize efforts.

Influence and hold teams accountable for shared commitments and timelines.

Requires a minimum of 8 years in technical program or product management.

Must have at least 7 years of experience working directly with engineering teams.

Proven experience managing programs across cross-functional teams, including process development and release schedule coordination.