Join Amazon's Same-Day Delivery Experience team and help shape the future of eCommerce by redefining speed. We are seeking a Senior Technical Program Manager to enhance our 'delivery in hours' experience, ensuring it's seamless and compelling for customers worldwide. This role is crucial for driving innovation across all stages of the customer journey, from shopping to post-purchase.

This is an opportunity to be part of a groundbreaking initiative that aims to make Amazon the go-to destination for immediate needs. You will play a pivotal role in developing and executing strategies that deliver exceptional delivery experiences.

The ideal candidate excels in program management, with proven experience leading large-scale, cross-team projects and a strong technical foundation in modern web technologies. You will thrive in a dynamic, entrepreneurial setting, adept at navigating ambiguity and prioritizing effectively. This involves not only driving high-level strategic initiatives but also the ability to execute hands-on. As a seasoned TPM, you'll proactively identify bottlenecks, manage escalations, make informed trade-offs, and balance business objectives with technical realities.

Your role will include transforming complex projects into actionable plans, developing functional specifications, and ensuring successful, timely delivery. Essential skills include excellent judgment, negotiation prowess, influencing capabilities, analytical talent, and strong leadership.

We require a minimum of 5 years in technical product or program management, with at least 7 years of direct collaboration with engineering teams. A background of 3+ years in software development is also necessary. Additionally, 5 years of experience in technical program management, specifically working with software engineering teams, is essential. Experience managing programs across diverse functional teams, establishing robust processes, and coordinating release schedules is a key requirement.

Preferred qualifications include 5 years of experience in project management disciplines, encompassing scope, schedule, budget, quality, risk, and critical path management. Experience in managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules is highly valued. Furthermore, experience defining Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to drive multi-million dollar businesses and reporting to senior leadership is a significant advantage.