Join Amazon's innovative Ship With Amazon team as a Senior Technical Program Manager and shape the future of package delivery. This role is pivotal in building sophisticated software solutions that optimize logistics across vendors, warehouses, and carriers, impacting the speed and cost of delivering millions of packages daily. You'll be instrumental in enhancing customer experiences, integrating with global carrier networks, and managing complex business rules for a vast product catalog. We're seeking an entrepreneurial individual passionate about technology and customer-centricity, eager to tackle ambitious challenges in a dynamic, fast-paced environment.

As a Senior Technical Program Manager, you will orchestrate the end-to-end Software Development Life Cycle (SDLC) from conception to launch, meticulously tracking product feature adoption and business metric improvements. You will collaborate with diverse stakeholders to pinpoint customer pain points and influence product and delivery roadmaps to address them effectively. A key aspect of this role involves inspecting and adapting delivery processes to foster continuous enhancements in both quality and speed. You will also be responsible for driving technical programs focused on customer invoicing and payment collection for Amazon Shipping logistics services, ensuring seamless financial operations.

This role demands a minimum of 7 years of experience working directly with engineering teams, complemented by over 5 years in technical product or program management. A strong foundation in software development, with at least 3 years of experience, is essential. You should possess more than 5 years of experience specifically in technical program management with software engineering teams. Proven experience in managing programs across cross-functional teams, establishing robust processes, and coordinating release schedules is required. Additionally, demonstrating ownership and driving roadmap strategy and definition is a critical requirement for this position.