The Alexa Smart Home team seeks a motivated and results-driven Technical Program Manager to spearhead the delivery of innovative smart home features. This role is ideal for individuals who thrive on the challenge of leading complex, cross-functional projects from conception through launch. You will engage with business requirements, product planning, and technical architecture, making this a dynamic and rewarding opportunity.

Key responsibilities include hands-on project management, leveraging deep technical expertise and strong leadership. You will gather requirements from diverse customer bases, guide projects through design and release cycles, and oversee production launches. Essential duties involve collaborating with engineers on resilient system best practices, fostering robust relationships with technical and non-technical teams, and driving effective cross-functional collaboration across disparate groups.

You will also participate in system design, ensure the successful delivery of large-scale, impactful initiatives, and manage smaller projects concurrently. The role demands leading business reviews, creating clear program updates for stakeholders, anticipating bottlenecks, managing escalations, and balancing business needs with technical limitations. Collaboration with business stakeholders to define program and product requirements is also critical.

The ideal candidate possesses at least 7 years of experience working directly with engineering teams, coupled with 5+ years in technical product or program management. A minimum of 3 years in software development is required, alongside 5 years of dedicated technical program management experience collaborating with software engineering teams. Proven experience managing programs across cross-functional teams, establishing processes, and coordinating release schedules is essential.

Preferred qualifications include 5+ years of experience in project management disciplines such as scope, schedule, budget, quality, risk, and critical path management. Experience defining KPIs/SLAs for significant business operations and reporting to senior leadership is also highly valued. The role is based in Bengaluru, KA, India.