Sr. Technical Program Manager
Mastercard
Mastercard
Mastercard is a global leader empowering economies and individuals across 200+ countries. We are committed to building a sustainable economy where everyone can thrive. By offering a diverse range of secure, simple, smart, and accessible digital payment solutions, we leverage our technology, innovation, and partnerships to help people, businesses, and governments reach their full potential.
We are seeking an experienced Senior Technical Program Manager to join our STRM-Security Threat and Response Management team. This role is pivotal in identifying and implementing cutting-edge tools and capabilities to safeguard our assets. The Sr. TPM will lead complex, cross-functional technical initiatives, ensuring alignment with strategic priorities and delivering measurable business outcomes. Success in this role demands strong technical acumen, seasoned program leadership, and the ability to influence at all organizational levels.
Lead and deliver multiple complex, concurrent technical programs from inception through launch, ensuring alignment with business and security objectives. Act as a strategic partner to Engineering, Product, Security, Architecture, and Business stakeholders to achieve shared goals. Own end-to-end program planning and execution, including scope, timelines, dependencies, risks, and delivery commitments. Define and track clear milestones, success metrics, and program health indicators for predictable delivery. Drive execution rigor by managing dependencies, facilitating technical discussions, aligning on architecture, and navigating engineering trade-offs. Proactively identify and mitigate execution risks and drive timely decision-making.
Provide clear, concise, executive-level status updates, metrics, and data-driven recommendations. Establish and continuously improve program governance, delivery processes, and operational excellence best practices. Champion the team's work, lead demos, and confidently represent the program in various forums. Mentor and guide junior TPMs and less experienced team members to foster growth and high standards of execution.
Demonstrated ability to thrive in ambiguous and fast-paced environments. Exceptional stakeholder communication and influencing skills are essential. Possess a strong sense of ownership, accountability, and a track record of delivery excellence. A solid understanding of the Software Development Lifecycle (SDLC) and agile delivery within complex, multi-team settings is required. Proven capability to break down ambiguous problems, plan and execute using Agile delivery models (Scrum, Kanban), and consistently deliver high-impact technical programs.
Comfortable delving into technical details to inform trade-offs, manage risks, and build credibility with engineering teams. Exhibit data-driven decision-making and lead continuous improvement across teams and programs. Effectively partner with business leaders, architects, engineers, and designers to shape delivery strategies and execution plans. Build strong relationships and influence without direct authority, earning trust across dependent teams. Possess strong technical writing, documentation, and knowledge transfer skills to enable independent team operation.
MasterCard
Financial Services