Sr. Technical Product Manager, Trust CX Innovations
Amazon
Amazon
Join our Trust CX Innovations team, a strategic group within Amazon Devices & Services, focused on advancing AI technology while prioritizing customer trust and experience. We operate at the intersection of AI, privacy engineering, and customer-centric design.
Our mission is to pioneer trustworthy AI innovations that delight customers and set new standards for privacy and responsible technology development. We aim to transform how Amazon builds AI products by creating solutions that balance innovation with customer trust.
As a Senior Product Manager - Technical, you will own the product vision, strategy, and multi-year roadmap for data governance and AI enablement products. This involves defining internal products and paved paths to make data classification, handling enforcement, and retention provable, making adoption the easy default for other teams.
You will also own the product direction for AI-driven automation to reduce operational burden across charters and define how its impact on capacity is measured. Craft compelling narratives and requirements to align leadership and partner teams, and represent the charter in cross-organization reviews.
We are seeking a candidate with a Bachelor's degree and over 5 years of experience in end-to-end product delivery. You should have a strong background contributing to engineering discussions on technology decisions and strategy, and experience representing diverse customer and stakeholder needs during executive prioritization.
Key qualifications include owning and driving roadmap strategy, experience with regulatory frameworks and policy analysis, and a proven ability to deliver large, cross-functional products. Familiarity with explainable machine learning and AI methodologies, along with data analysis for business decisions, is essential.
Amazon
Technology