Join Microsoft as a Sr. Strategic Account Technology Strategist, leading the relationship with a major global Consumer Goods group with a significant and expanding presence in India. This pivotal role offers a unique chance to influence cloud and AI transformation at the forefront of technology innovation.

You will be instrumental in guiding this organization's modernization, secure innovation, and value creation efforts, directly supporting Microsoft's mission to empower global achievement. We are seeking a senior, transformation-focused leader based in Bangalore to serve as Microsoft's primary representative.

This role demands building trusted relationships with top executives, influencing decision-making, and driving change initiatives across the customer's global operations. You will be an integral part of a dynamic global account team, collaborating with colleagues across Europe, Asia, the Americas, and India.

Cultivate and maintain trusted advisor status with senior executives by delivering innovative ideas, industry insights, and Microsoft solutions that shape strategic direction and impact business outcomes.

Proactively expand and strengthen stakeholder relationships across the customer's organization. Anticipate satisfaction risks, resolve impediments, and implement recovery strategies to enhance the overall customer experience.

Orchestrate impactful, cloud-centric solutions and digital transformation initiatives, showcasing the distinct advantages of Microsoft's platform across AI, infrastructure, security, and application innovation.

Collaborate with Industry Solutions and delivery teams to ensure customer value realization and track consumption growth. Identify and qualify new strategic opportunities by building and leveraging internal and external partnerships, guiding the customer in discovering and realizing new value areas.

Contribute significantly to account planning processes. Assist in shaping and maintaining a dynamic Frontier Account Plan (three-horizon view) and prepare for Quarterly Business Reviews. Ensure consistent and disciplined governance with the customer and partners.

Empower customer technical specialists to develop compelling business and technical value narratives that drive adoption of Microsoft solutions across diverse business units and functions.

Lead analyses of the customer's comprehensive business and technology landscape, pinpointing transformation opportunities and advising on capability gaps addressable by Microsoft solutions. Leverage a deep understanding of business strategy and the outcomes enabled by technology to shape long-term value creation.

Unify technical specialists, solution sellers, Industry Solutions, Customer Success, Unified Support, and local/global partners and system integrators to deliver a cohesive customer experience.

Operate with integrity, adhere to Microsoft policies and compliance mandates, and proactively report risks.

A Bachelor's degree in Business, Engineering, Information Technology, or a related field is required, complemented by at least 12 years of experience in technology sales, account management, or consulting. Equivalent practical experience will also be considered.

Demonstrated success in building relationships with C-suite executives and closing complex, multi-year enterprise deals is essential.

Preferred qualifications include over 5 years of experience in digital transformation or leveraging technology to achieve customer business outcomes. Additionally, more than 4 years in business consulting, consultative selling, or change management is advantageous.

Experience leading technical, support, or partner teams for over 5 years, along with 5+ years of experience managing strategic, global, or multinational enterprise accounts, is highly valued. Familiarity with Global Capability Centers/Global Business Services or large IT transformation programs in India is beneficial.

Possession of working knowledge in cloud, data, and AI platforms, Microsoft 365, and security solutions is necessary. Understanding of enterprise applications and industrial or manufacturing environments (Operational Technology, Industrial IoT) is also desirable.

Experience selling or overseeing professional-services-led transformation programs, and working with local and global system integrators, is preferred. A transformative mindset, comfort with ambiguity, ability to navigate complex global organizations, and confidence in engaging senior leaders are key.

Fluency in business English is required. Experience working across different time zones with teams in Europe and the Americas is also a significant asset.