Sr. Product Manager - Technical, WW Prime - Benefits, Pricing & Constructs
Amazon
Amazon
Join Amazon Prime, a globally recognized membership program dedicated to enhancing the customer experience through continuous innovation and value delivery. Prime aims to be the world's most loved membership service, driving profitable growth by enriching Amazon's offerings.
This Sr. Product Manager (Technical) role focuses on developing and scaling new Prime benefits worldwide. You will play a pivotal part in ensuring these benefits deliver exceptional value to both members and the business. This position offers significant visibility and collaboration opportunities with VP-level leaders across various departments, shaping the strategic direction and technical architecture for Prime benefits.
Lead the creation and refinement of PRFAQs based on customer insights. Define and champion the multi-year product strategy and roadmap for Prime benefits, encompassing market assessment, benefit selection, pricing models, experimentation, and launch execution.
Drive seamless cross-functional collaboration with Engineering, UX, Legal, and local Prime teams for flawless execution. Influence senior leadership by presenting data-backed recommendations, business cases, and structured analyses.
Integrate AI capabilities to elevate the customer experience and encourage cross-benefit engagement. Monitor benefit utilization and quality metrics to facilitate ongoing improvements in customer and business impact.
A minimum of 5 years of experience in product or program management, product marketing, business development, or technology is required. A Bachelor's degree is essential.
Demonstrated experience in feature delivery and understanding product trade-offs. Proven ability to own and drive roadmap strategy and definition. Experience with end-to-end product delivery lifecycle.
Ability to contribute to technical discussions regarding product-related technology decisions and strategy. Experience managing technical products or online services. Skill in representing and advocating for diverse customer and stakeholder needs during executive-level prioritization and planning.
Amazon
IT Consulting