Amazon seeks a strategic leader to drive critical operations for its Maps and Navigation initiatives within the Last Mile Analytics and Quality (LMAQ) team. This role is pivotal in ensuring the seamless delivery of millions of packages daily by enhancing the accuracy and efficiency of geospatial data. You will manage large operational teams and collaborate with cross-functional groups to innovate and improve the customer delivery experience.

This position offers the opportunity to influence product roadmaps and develop long-term strategies that directly impact customer satisfaction. If you are passionate about innovation, possess strong analytical skills, and thrive in a fast-paced environment, this leadership role is for you.

Lead and manage large operational teams (700+ members) focused on fixing and analyzing map and routing defects. Partner with program, product, technology, and science teams to enhance data quality, tooling, and identify strategic solutions. Focus on improving operational efficiencies and people processes to uphold Amazon's high standards. Drive innovation for customer and delivery experience by applying strategic thinking and execution. Define and own critical business decisions impacting multiple teams and stakeholders. Collaborate to drive global programs and systems improvements, aiming to reduce customer defects.

Requires a Bachelor's degree or equivalent with a minimum of 7 years in team management and operations management. Demonstrated experience in defining requirements and leveraging data/metrics for business insights and impact measurement. Proven ability to deliver complex, cross-functional projects and manage teams effectively. Must possess excellent analytical, problem-solving, and communication skills, with strong executive presence. Ability to work effectively in a matrix organization and break down complex problems into actionable steps.