Sr. Engagement Manager, Professional Services, AWSI
Amazon
Amazon
Join Amazon Web Services (AWS) Professional Services as a Senior Engagement Manager and lead transformational AI, data, and enterprise modernization projects for leading HCLS organizations. You will guide large, multi-disciplinary teams, orchestrating over 50 AWS builders, partners, and customers to deliver distinctive business outcomes. This role offers a unique opportunity to shape the future of the industry through hands-on transformation leadership.
AWS Professional Services is a global team of experts dedicated to helping customers achieve their desired business outcomes with AWS services. We collaborate closely with customer teams and the AWS Partner Network to execute enterprise cloud computing and AI transformation initiatives, providing specialized guidance through our global specialty practices.
- Cultivate strong executive relationships (VP+), providing strategic advice on program direction, health, risks, and trade-offs. - Proactively manage interdependencies, mitigate risks, and ensure accountability in dynamic, fast-paced environments. - Orchestrate across diverse customer teams (business, IT, partners) to align priorities, timelines, and success metrics, escalating blockers as needed. - Define and track measurable customer business outcomes, translating technical progress into executive-level value narratives demonstrating ROI. - Manage program financial health, including forecasting, revenue recognition, commercial aspects, and scope negotiation for fixed-price engagements. - Influence development teams, establishing operating models and AI guardrails for AI-augmented workflows. - Drive adoption of AI-Driven Development Life Cycle (AI-DLC) methodologies, adapting delivery models and establishing outcomes-based governance frameworks for AI-native builds. - Implement and enforce governance for AI in delivery, ensuring auditable, secure, and compliant AI-augmented workflows.
- A minimum of 5 years of experience leading multiple Agile teams concurrently or at scale. - At least 7 years of experience in leading and delivering enterprise-level IT engagements. - Bachelor's degree in a STEM field is required. - Solid understanding of the public cloud value proposition and cloud engagement delivery (IaaS, PaaS, SaaS). - Demonstrated experience in leading multiple Agile teams (e.g., Scrum Masters, Product Owners) simultaneously or at scale. - Proven experience in leading and successfully delivering enterprise-level IT engagements.
Amazon
Information Technology & Services