Acquire user needs and transform them into effective business and digitally-driven solutions across diverse industries. This role focuses on bridging the gap between user requirements and actionable technological implementations.

Contribute to defining business, solution, and system requirements by analyzing current processes and designing future states. You will facilitate client workshops to thoroughly understand and document their needs, ensuring alignment with project goals. Engage with stakeholders to gain deep insights, utilizing analysis techniques like story mapping and process modeling.

Analyze existing processes and design future states to define business, solution, and system requirements. Facilitate client workshops to elicit and understand their needs. Interact with stakeholders to gain a deep understanding of their requirements and communicate this knowledge to the team, employing techniques such as story mapping and process modeling.

Manage the entire requirements lifecycle. Ensure effective communication between team members and serve as a primary contact for clarifying product backlog items. Participate in iteration planning and backlog refinement, creating user stories and defining acceptance criteria. Manage stakeholder relationships and act as an interface between the team, customer, and project manager.

Demonstrate experience in producing implementation-ready product backlog items based on elicited requirements. Possess the ability to understand initial product backlog and inception documentation to form a comprehensive project scope overview. Skilled in collaborating with clients, vendors, and internal teams to align expectations and deliverables.

Exhibit excellent verbal and written communication for reporting, presentations, and team coordination. Ability to mentor, motivate, and manage cross-functional teams across different geographies. Proficiency in tools like JIRA and MS Project is essential. Understanding of development, testing, deployment, and maintenance phases is required.