Join Sarvam, a pioneering force in Sovereign AI for India. We are developing a comprehensive, full-stack AI platform designed to address the unique needs of India. Our mission involves groundbreaking research, advanced model development, robust infrastructure, and innovative applications, all aimed at making AI impactful for the nation. Partnering with leading enterprises and public institutions, including Tata Capital, SBI Life, and CRED, we are at the forefront of AI innovation.

This Solutions Specialist role is pivotal, serving as the primary liaison between our cutting-edge AI products and our esteemed clients. You will be instrumental in the complete deployment lifecycle of Sarvam's AI solutions, ensuring they deliver tangible real-world outcomes. This position blends technical expertise with client relationship management and delivery excellence, demanding versatility across strategic discussions and technical implementations.

Take ownership of the entire deployment process for Sarvam's AI products, from initial client onboarding through successful go-live.

Serve as the key communication channel between Sarvam's product and engineering teams and client stakeholders.

Deeply understand client requirements and translate them into detailed, actionable deployment strategies.

Oversee both on-site and remote implementation activities, ensuring seamless coordination among internal teams and client IT/operations departments.

Proactively troubleshoot and resolve any technical or operational challenges that arise during and post-deployment.

Collect valuable client feedback and relay pertinent product insights to internal teams to foster continuous product enhancement.

Cultivate and maintain robust relationships with key client contacts to ensure sustained success and client satisfaction.

Document deployment procedures, configurations, and best practices to facilitate knowledge sharing across the organization.

A minimum of 3 to 5 years of experience in roles focused on solutions delivery, implementation, or technical consulting.

A solid understanding of AI/ML products or experience with enterprise SaaS deployments is essential.

Demonstrated hands-on experience managing client-side deployments and complex integrations.

Exceptional communication and stakeholder management skills, with the ability to engage effectively with both technical and non-technical audiences.

A structured and analytical approach to problem-solving, capable of rapid issue diagnosis and resolution under pressure.

Comfort and adaptability in ambiguous, fast-paced environments that require a high degree of ownership.

Availability and willingness to travel to client locations as needed to support implementations and client relationships.