Join EY and contribute to building a better working world. As a Solution Architect – Application, you will be instrumental in shaping the future with confidence through innovative technology solutions. This role operates within a globally connected powerhouse, offering diverse teams and ample opportunities for career growth.

EY is a global leader in Advisory, Assurance, Tax, and Transaction Services. Within our End User Technology Experience team, we empower EY professionals with productivity and collaboration solutions designed for the modern, fast-paced business environment. You will leverage your deep understanding of architecture standards and platform solution development to support key programs.

The End User Technology Experience team seeks a seasoned Solution Architect to provide technical leadership in Application development, Microsoft Platform solutions, and customer service applications. This self-starting individual will drive initiatives within an Agile framework, offering essential RISK and Technical Architecture leadership. Be part of a team that enables colleagues to work effectively, wherever and however they choose.

Architect and design robust platform solutions for complex enterprise environments. You will manage intricate technical dependencies across various products and services, providing expert guidance on challenging production designs and system issues. Develop reusable intellectual property and artifacts as part of your solution design.

Identify opportunities to innovate and enhance O365/Azure services. Take ownership of Root Cause Analysis and Problem Management for novel solution implementations. Lead Agile sprints in a Product Owner capacity, mentoring technical staff on emerging design trends. Ensure strict adherence to architectural standards, global product guidelines, and usability design principles.

Proactively identify, communicate, and mitigate Risks, Assumptions, Issues, and Decisions throughout the development lifecycle. You will be responsible for solution planning, migration, architecture, development, and delivery. Collaborate closely with business stakeholders and technical teams to implement solutions in agile settings, supporting new SharePoint deployments, migrations, Intranet builds, enterprise applications, and collaboration systems. Work with business application owners, project managers, designers, engineers, and infrastructure teams to propose custom solutions and deliver exceptional user experiences.

Demonstrate a proven history of credible engagement with senior stakeholders. Adapt your communication style effectively to build rapport and remain calm under pressure, utilizing advanced oral and written English skills. Possess strong cross-cultural communication abilities essential for collaborating across diverse global teams and time zones.

Exhibit excellent technical and architecture skills, particularly in cloud-based platform/product design, service management, and product lifecycle management. Showcase a strong aptitude for rapidly learning new technologies and envisioning their strategic application. Serve as the lead solution architect for customer service solutions, leveraging extensive experience with Microsoft Teams and Dynamics 365.

Require proficiency with ServiceNow, Azure IaaS and PaaS services, and Business Intelligence analytic tools. Experience designing, validating, and implementing PowerApps and Power BI solutions is crucial. Demonstrate platform expertise using Microsoft Graph, Power Apps, Flow, and marketplace applications. Knowledge of Artificial Intelligence, BOT Framework, RPA, and virtual agents is expected.

Familiarity with Python, AI stacks, CNN’s, RNN’s, AI Fluency, NLP, Digital Twins, Metaverse, and Data preprocessing is beneficial. Understanding of UI/UX, branding, document management, custom solutions development, search, metadata configuration, business analysis, process automation, and workflows is required. Expertise in Microsoft PowerApps, Microsoft Flow, and SharePoint Technologies (including Windows SharePoint Services, SharePoint Server, InfoPath Forms Services, Forms, PowerShell scripts, migration tools like Sharegate, DocAve, Cloudiway, Excel Services, Search, Business Data Catalog, and Web Services) is essential.

Knowledge of Intranets, public websites, applications, Proposal Management Systems, Project Management Information Systems, product or service sites, business development, and process automation with forms and workflows is key. Understanding of Classic and Modern UI, Power BI, and SharePoint integration, as well as building automated processes and workflows using various tools and technologies, is important. Familiarity with Agile Development, Capability Maturity Model Integration (CMMI), System Development Life Cycle Methodology (SDLCM), Microsoft Operations Framework (MOF), and Microsoft Solutions Framework (MSF) is required.

Build essential technical artifacts for Engineering and product owners. Bring proven, industry-leading technical expertise for the product(s) in scope. Possess a good understanding of the financial aspects of product management. This role requires 5-10 years of experience in an Architecture role, with a Bachelor or Master degree in Information Technology or Business Management. Certifications in TOGAF, O365, Azure PaaS, IaaS, or Analytics are highly valued. The position may involve minimal travel and participation in workshops, with an expectation to coach/lead engineering teams and be available during US/UK business hours.