Join NTT DATA as a Software Development Senior Specialist, focusing on Radiology Applications Support. This role ensures seamless operations for critical Radiology and Enterprise Imaging systems, directly impacting clinical workflows.

You will be instrumental in maintaining service continuity and resolving issues promptly.

This position offers a dynamic environment for those passionate about innovation and growth within a global leader.

Provide essential support for Radiology and Enterprise Imaging applications, ensuring uninterrupted service.

Monitor, investigate, and resolve incidents using ServiceNow, maintaining clear documentation.

Escalate critical P1 issues to leadership and collaborate with technical Subject Matter Experts.

Perform essential Windows server maintenance and post-update testing to guarantee operational stability.

Proactively manage issues and collaborate with internal teams and vendors for swift resolutions.

Requires strong skills in application support, troubleshooting, and ServiceNow incident management.

Proficiency in Windows Server Administration and familiarity with Healthcare Imaging Systems (PACS/RIS) are crucial.

Experience with incident escalation, coordination, and production support operations is essential.

Excellent documentation and handoff management abilities are needed.

Preferred experience includes supporting Radiology, PACS, RIS, or Enterprise Imaging applications, and knowledge of healthcare IT environments.