Join Amazon's Retail Business Services (RBS) tech team as a Software Development Manager and drive innovation in retail automation. RBS is dedicated to enhancing Amazon's retail growth worldwide by improving product selection, eliminating supply chain defects, and supporting WW Retail operations. Our tech team leverages advanced technologies like Machine Learning and Generative AI (GenAI) to automate complex tasks, ensuring a superior customer shopping experience. We are building solutions to revolutionize retail through automation, utilizing cutting-edge technologies like Large Language Models (LLMs) to tackle significant business challenges.

At Amazon, we are committed to hiring top technology talent to create innovative solutions for our customers. Customer obsession is at the core of our DNA, making us a beloved global brand. This role offers an exciting opportunity to lead a team that is shaping the future of retail technology.

Lead a talented team of software engineers, fostering a culture of innovation and high performance. Define and develop scalable platforms and services applicable to a wide range of use cases, promoting reusability and faster deployment. Collaborate closely with technical and non-technical stakeholders, including product managers, business owners, and operations teams, to conceptualize and implement automation initiatives for Amazon's retail engine. Effectively plan and facilitate complex discussions with internal teams, dependencies, and clients. Utilize strong management skills to ensure the successful delivery of critical projects aligning with business and inter-organizational needs. Dive deep into technical details, proactively remove impediments, champion innovation, and manage multiple priorities in a dynamic, fast-paced environment.

Possess a minimum of 7 years of engineering experience and at least 3 years in engineering team management. Demonstrate 8+ years of experience leading the definition and development of multi-tier web services. Exhibit a strong understanding of engineering practices and patterns across the full software development lifecycle, including coding standards, code reviews, source control, build processes, testing, certification, and live-site operations. Proven experience partnering with product or program management teams is essential. Experience in communicating technical designs, product features, and strategies to users, technical teams, and senior leadership is highly valued. Furthermore, experience in recruiting, mentoring, coaching, and developing software engineers to enhance their skills and effectiveness is a significant advantage.