Join Amazon's Worldwide Returns and ReCommerce (WWR&R) team, an innovative group committed to environmental sustainability and customer satisfaction. We strive for 'zero defects,' 'zero cost of returns,' and 'zero product waste' by developing cutting-edge products and driving operational excellence. Our team tackles the entire lifecycle of returned and damaged products, from customer interaction to warehouse processing and finding their next best use.

We utilize advanced technologies like machine learning for automated routing and signal optimization, invent novel channels for product repurposing, and enhance customer support to ensure product satisfaction. Our work involves piloting smarter product evaluations and continuously improving the customer returns experience to be remarkably delightful and easy.

As part of WWR&R, you will contribute to creating a positive impact on customers, the business, and the environment. We foster a fun yet impactful work environment, supported by strong leadership focused on operational excellence and a healthy work-life balance. This is an opportunity for substantial career growth within an established and experienced team.

Design, develop, document, and support massively scalable, distributed real-time systems.

Utilize C++, Java, object-oriented design patterns, and distributed databases to build robust software systems.

Deliver software solutions that effectively address complex and rapidly evolving business requirements.

Contribute to key initiatives supporting rapid business evolution and growth.

Provide technical leadership, drive best practices, and mentor fellow engineers.

Champion continuous improvements in engineering excellence within the team.

Possess 3+ years of professional software development experience, excluding internships.

Have a minimum of 2 years of experience in designing or architecting new and existing systems, focusing on reliability and scalability.

Demonstrate proficiency in programming with at least one software programming language.

Experience with the full software development lifecycle, including coding standards, code reviews, source control management, build processes, testing, and operations, is highly preferred.

A Bachelor's degree in Computer Science or an equivalent field is a preferred qualification.