Join a pioneering team as a Software Development Engineer II, focusing on cutting-edge AI solutions to revolutionize Amazon's Seller Support. As a founding engineer, you'll wield significant technical influence over architecture and implementation, driving the future of e-commerce support platforms. This role offers a unique opportunity to work directly with LLMs and machine learning, developing scalable services that impact millions of Amazon sellers worldwide.

This position is ideal for a driven engineer seeking to merge deep technical challenges with substantial business impact. You will play a key role in transforming an extensive ecosystem of over 180 tools into an integrated, AI-powered platform, collaborating closely with seasoned engineers and leaders. Success hinges on delivering robust, scalable services for our intelligent support system, upholding exceptional code quality and engineering standards.

Shape the evolution of e-commerce by addressing complex software development challenges. Collaborate with stakeholders to conceptualize innovative customer-centric solutions and design resilient, scalable architectures. Craft high-quality, dependable code through rigorous testing and operational practices for seamless deployments. Mentor junior team members, sharing expertise to elevate the collective capabilities of the organization. Your contributions will directly influence our global e-commerce platform and benefit millions of users.

A minimum of 3 years of professional software development experience (excluding internships) is required.

Demonstrated experience of at least 2 years in designing or architecting new and existing systems, focusing on design patterns, reliability, and scalability.

Three or more years of experience within the Video Games Industry, specifically in supporting title development, release, or live operations.

Proficiency in programming with at least one software programming language is essential.

Preferred qualifications include 3+ years of experience across the full software development lifecycle (coding standards, code reviews, source control, build processes, testing, operations) and a Bachelor's degree in Computer Science or a related field.