Shape how millions of EU customers discover and engage with Prime by building scalable, robust systems at the intersection of generative AI, personalization, and large-scale distributed architecture. Leverage GenAI and ML technologies to power Prime customer engagement across marketing channels, from onsite Amazon experiences to social media and emerging digital platforms.

This role offers the opportunity to tackle EU-scale challenges while building solutions with worldwide impact. Architect cloud-native systems on AWS, combining serverless, event-driven, and microservices patterns with AI-driven innovation. Bring your ownership mindset and passion for end-to-end delivery to translate ML models into production systems that enhance customer experiences at massive scale.

- Design and implement scalable, cloud-native distributed systems using serverless architectures, event-driven patterns, and microservices on AWS to support EU Prime customer engagement across marketing channels. - Collaborate cross-functionally with Sciences, Data experts, business teams, Product leaders, and core stores platform teams to integrate GenAI/LLM technologies and ML pipelines into production systems that drive personalized customer experiences at scale. - Participate actively in the full software development lifecycle, including code reviews, architecture reviews, testing, deployment, and operational excellence activities, while mentoring team members on high-quality engineering practices. - Drive technical decisions and design solutions for ambiguous, cross-functional initiatives that balance new feature development with system reliability, performance optimization, and maintainability. - Identify and resolve root causes of operational issues while continuously improving team operations, documentation, and processes to reduce single-threaded dependencies and build team resilience.

- Possess 3+ years of professional software development experience, excluding internships. - Have 2+ years of experience in designing or architecting new and existing systems, focusing on design patterns, reliability, and scaling. - Include 3+ years of experience in the Video Games Industry, supporting title development, release, or live operations. - Demonstrate proficiency in programming with at least one software programming language. - A Bachelor's degree in computer science or an equivalent field is preferred.