Shape how millions of EU customers discover and engage with Prime across Amazon and the digital landscape. EU Prime Marketing & Incentives Tech is seeking a Software Development Engineer II to build robust, scalable systems at the intersection of generative AI, personalization, and distributed architecture.

Leverage GenAI and ML technologies to power Prime customer engagement across various marketing channels, from onsite Amazon experiences to social media platforms and emerging digital channels. This role offers the chance to tackle EU-scale challenges while building solutions with worldwide impact.

Architect cloud-native systems on AWS, combining serverless, event-driven, and microservices patterns with AI-driven innovation. Bring your ownership mindset and passion for end-to-end delivery to translate ML models into production systems that enhance customer experiences at a massive scale.

- Design and implement scalable, cloud-native distributed systems using serverless architectures, event-driven patterns, and microservices on AWS to support EU Prime customer engagement across marketing channels. - Collaborate cross-functionally with Sciences, Data experts, business teams, Product leaders, and core stores platform teams to integrate GenAI/LLM technologies and ML pipelines into production systems that drive personalized customer experiences at scale. - Participate actively in the full software development lifecycle, including code reviews, architecture reviews, testing, deployment, and operational excellence activities while mentoring team members on high-quality engineering practices. - Drive technical decisions and design solutions for ambiguous, cross-functional initiatives that balance new feature development with system reliability, performance optimization, and maintainability. - Identify and resolve root causes of operational issues while continuously improving team operations, documentation, and processes to reduce single-threaded dependencies and build team resilience.

- 3+ years of non-internship professional software development experience. - 2+ years of non-internship design or architecture experience, including design patterns, reliability, and scaling of new and existing systems. - 3+ years of experience supporting title development, release, or live operations within the video games industry. - Proficiency in at least one software programming language.

Preferred Qualifications: - 3+ years of full software development lifecycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations. - Bachelor's degree in Computer Science or an equivalent field.