Join the Amazon Customer Experience and Business Trends (CXBT) team as a Software Development Engineer (SDE) and help create innovative solutions that deepen customer insights and accelerate improvements across Amazon.

You will contribute to high-impact projects, including developing personalized business applications and enhancing data infrastructure for data-driven insights. You'll also focus on creating seamless workflow experiences by improving our core platform and streamlining stakeholder interactions, alongside building compliance-first solutions that reinforce robust access controls and elevate security and data governance.

This role offers an opportunity to work on cutting-edge technologies and influence the customer experience for millions worldwide.

As a Software Development Engineer, you will be instrumental in the complete development life cycle, from design to implementation of code, tools, and scripts.

Key responsibilities include: - Engaging in full-stack development to design and build scalable, robust web applications and services. - Developing and integrating Generative AI (GenAI) solutions for intelligent customer interactions and process automation. - Innovating and refining processes to boost key business outputs and foster continuous improvement. - Collaborating closely with program managers, designers, and other stakeholders to deliver high-quality, customer-centric solutions rapidly. - Applying strong coding skills and technical expertise to solve complex challenges.

We are seeking candidates with a solid foundation in software development.

Basic qualifications include: - A minimum of 3 years of professional software development experience, excluding internships. - At least 2 years of experience in designing or architecting new and existing systems, including patterns, reliability, and scaling. - Proficiency in programming with at least one software programming language.

Preferred qualifications: - Over 3 years of experience across the full software development life cycle, covering coding standards, code reviews, source control, build processes, testing, and operations. - A Bachelor's degree in Computer Science or a related field is highly desirable.