Join Amazon's Customer Service (CS) team as a Software Development Engineer, focusing on Concessions Tech. This role is instrumental in building sophisticated products that enhance the customer experience through seamless self-service and automation. You'll be part of a team dedicated to creating innovative solutions that empower both customers and Customer Service Associates, driving Amazon's mission to be the most customer-centric company on Earth.

As a Software Development Engineer, you will be responsible for designing and developing low-latency, high-performance solutions spanning frontend, middle tier, and backend systems. You will leverage tools like Java, DynamoDB, Lambda, and other AWS services to tackle complex challenges. Key duties include creating innovative software to boost Concession Services' performance and durability, writing maintainable, high-quality code, and resolving intricate technical issues. Staying abreast of technology trends to simplify architectures is also crucial.

We are seeking a Software Development Engineer with at least 3 years of professional software development experience, excluding internships. A minimum of 1 year of experience in designing or architecting new and existing systems, focusing on reliability and scaling, is essential. Proficiency in at least one software programming language is required. Experience with the full software development lifecycle, including coding standards, code reviews, source control, build processes, testing, and operations, is highly desirable. A Bachelor's degree in Computer Science or a related field is preferred.