Software Development Advisor

NTT DATA

5+ yrs Bengaluru Full Time Hybrid (office + remote)
NTT DATA logo
Posted : yesterday
Actively hiring

Job description

Join our team as a Software Development Advisor, specializing as a HighRadius Consultant. This senior role focuses on advanced application support, intricate troubleshooting, precise configuration, impactful enhancements, and ensuring the operational stability of HighRadius solutions crucial for finance processes.

This position offers a hybrid work environment, blending the benefits of remote flexibility with the collaborative advantages of on-site interaction. Ideal candidates will possess a strong analytical mindset and a desire to contribute to cutting-edge financial technology solutions.

Responsibilities

You will provide comprehensive L2/L3/L4 functional and application support for HighRadius solutions, covering Order-to-Cash (O2C), Accounts Payable (AP), and other key finance processes. Your duties include investigating and resolving complex incidents, functional issues, and integration failures, alongside performing detailed root-cause analysis to implement lasting solutions. You'll also configure and maintain HighRadius functionality based on business needs, translate finance requirements into technical solutions, and manage incidents and service requests through ServiceNow, adhering strictly to SLAs. Collaboration with business stakeholders, IT teams, and HighRadius product experts is essential for issue resolution and continuous improvement.

Qualifications

A Bachelor's degree in a relevant technical field is required, complemented by a minimum of 5 years of hands-on experience with HighRadius and/or similar Finance SaaS platforms, preferably within enterprise application support. Essential skills include a strong functional understanding of O2C and AP processes, proven experience in L3/L4 application support, proficiency in root-cause analysis and problem management, and hands-on experience with ServiceNow and ITIL-aligned processes. Excellent English communication and structured, analytical thinking are also critical for stakeholder engagement and problem-solving.

Essential Skills

Order-to-Cash (O2C)Accounts Payable (AP)L3/L4 application supportIncident analysisTroubleshootingConfigurationEnhancementsRoot-cause analysisProblem managementServiceNowITILIncident managementChange managementService request managementEnglish Communication

Good to Have

HighRadius Agentic AIAI-enabled Finance automationCash ApplicationCollectionsCreditDeductionsEIPPTreasurySAP integrationOracle integrationFinance SaaS upgradesFinance SaaS releasesFinance SaaS patchesFinance SaaS testingFinance SaaS production deploymentsFinance application interfacesAPIsData flowsBatch processesIntegration troubleshooting

Highlights

  • Actively hiring

More Details

RoleSoftware Development Advisor
IndustryInformation Technology & Services
DepartmentConsulting, Operations
Employment TypeFull Time, Hybrid (office + remote)

About the Company

NTT DATA logo

NTT DATA

Information Technology & Services

Software Development Advisor at NTT DATA | SkillMX | SkillMX