Join Google Customer Solutions (GCS) as a Vendor Performance Manager (VPM) and lead the charge in optimizing vendor sales performance. You will be the key influencer, ensuring your vendor management team delivers exceptional sales results and quality. This role is instrumental in driving site-program success through targeted support and strategic initiatives.

You'll analyze vendor performance, present critical insights to Google sales leadership, and champion initiatives to enhance GCS vendor operations. Sharing best practices across global markets and lines of business will be a core aspect of your contribution.

Achieve ambitious quarterly business and product adoption goals. Take ownership of the complete commercial performance for a multi-million-dollar portfolio by identifying growth opportunities, managing churn risks, and developing scalable sales strategies.

Improve sales pipeline hygiene and forecast accuracy. Analyze conversion funnels across the customer lifecycle to pinpoint bottlenecks, optimize outreach, and maximize business generation per lead.

Elevate vendor sales teams from transactional pitches to impactful consultative selling. Coach on advanced sales techniques, objection handling, pitch structure, and the Google Ads product suite (e.g., Performance Max, YouTube, Smart Bidding) to drive maximum customer ROI.

Lead high-stakes business reviews with executive vendor sales leaders. Mentor partners to consistently achieve quotas.

Collaborate closely with internal Google sales strategy, product specialists, and GCS teams to ensure a seamless customer journey and a unified Google customer experience.

A Bachelor's degree or equivalent practical experience is required.

You should have 7 years of experience in operations or business management, coupled with vendor management expertise. Additionally, 7 years of experience utilizing analytics or project management tools to address business challenges is essential.

Preferred qualifications include experience with GCS sales incentive architectures and commission-driven sales behaviors. Experience in orchestrating portfolio turnarounds, exceeding quotas, and inspiring high-velocity sales teams to deliver customer value is highly advantageous. Familiarity with structured sales methodologies, complex pipeline mechanics, lead-to-opportunity conversions, and competitive objection handling is beneficial.

Knowledge of core Google Ads solutions, including Search, Performance Max (PMax), and Demand Generation, is expected, along with the ability to align customer business objectives with optimal product adoption journeys.