SF - Release Manager with Experience Cloud

NTT DATA

5+ yrs Bengaluru Full Time Hybrid (office + remote)
NTT DATA logo
Posted : yesterday
Actively hiring

Job description

Join NTT DATA, a global leader in IT services, and be a foundational member of our burgeoning Salesforce practice. This role offers a unique opportunity to shape a new division within a world-class technology provider, blending entrepreneurial agility with the strength of a major enterprise. You will contribute to building the next generation of digital services, leveraging the full spectrum of the Salesforce platform. We foster continuous learning, skill development, and offer pathways to numerous certifications, enabling you to grow your career alongside a highly skilled, international team.

This position is integral to our success, driving the smooth and efficient delivery of Salesforce.com and associated cloud service deployments. While direct report management is not part of this role, it demands significant leadership and facilitation skills across cross-functional teams. An innovative mindset, data-driven decision-making, and a passion for process improvement are key to thriving here.

Responsibilities

Spearhead the execution of all Salesforce.com and cloud service deployments, ensuring seamless integration and efficient delivery to clients.

Develop and maintain a comprehensive enterprise release calendar, coordinating activities and timelines meticulously.

Provide essential leadership and control for assigned areas, taking ownership of the deployment process from initiation to completion.

Collaborate closely with Project Teams, Service and Project Managers, and Functional Release Managers to align on demand, landscape preparation, and sandbox setup.

Proactively identify and mitigate risks associated with code conflicts and merging, ensuring the deployment of high-quality code to production environments.

Conduct thorough release reviews and make critical Go/No-Go decisions based on business requirements and readiness.

Act as a subject matter expert for release management tools, offering support and training to team members facing deployment challenges.

Qualifications

A proven track record in Release Management, with at least 4 years focused on enterprise-level Salesforce environments.

Minimum of 5 years of overall Salesforce platform experience, encompassing release management, administration, and solution implementation.

Essential expertise in Copado, with at least 4 years of dedicated experience, and holding a Copado certification.

Proficiency in Salesforce.com administration and development, ideally evidenced by relevant certifications.

Deep understanding of Salesforce platform capabilities, including sandbox refreshes, metadata component packaging and deployment, release branching strategies, code merging, and conflict resolution.

Familiarity with Application Life Cycle Management (ALM) solutions such as Copado, Azure DevOps, ServiceNow, Jira, Git, Visual Studio, and Ant.

Essential Skills

Copado CertificationSalesforce PlatformRelease ManagementSalesforce AdministratorSalesforce.com Technology SolutionsCopadoSalesforce.com Admin CertificationSalesforce.com Dev CertificationSandbox RefreshMetadata DeploymentRelease Branching StrategiesCode MergingConflict ResolutionApplication Lifecycle Management (ALM)Azure DevOpsServiceNowJiraGitVisual StudioAnt

Good to Have

Salesforce.com Best PracticesOnboarding ProjectsData MigrationsMetadata UnderstandingEnterprise-Scale Multi-Org ReleasesSource Control Management (SCM)GitHubCI/CD ToolsVS Code IDEsSDLC MethodologyAgile/Scrum/Iterative DevelopmentScrumAlliance CSM/CSPPMI Agile Certified Professional (ACP)Lean/KanbanAgile CertificationSalesforce Platform Developer 1Process Design and ImplementationUser Adoption FacilitationUpdate and Development Request ManagementTask and Dependency ManagementRisk ManagementClient Relationship ManagementThird-Party Partner ManagementInternal Stakeholder ManagementPublic Trust DeterminationRequirements Definition and ManagementSalesforce Support Team CollaborationConsensus BuildingVerbal CommunicationWritten CommunicationTechnical Stakeholder CommunicationNon-Technical Stakeholder CommunicationProfessionalismInterpersonal Skills

Highlights

  • Actively hiring

More Details

RoleSF - Release Manager with Experience Cloud
IndustryInformation Technology & Services, Telecommunications
DepartmentProject Management, Software Development
Employment TypeFull Time, Hybrid (office + remote)

About the Company

NTT DATA logo

NTT DATA

Information Technology & Services

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