Service Delivery Leader - Medical Coding

UnitedHealth Group

12+ yrs Bengaluru Full Time Hybrid (office + remote)
UnitedHealth Group logo
Posted : today
Actively hiring

Job description

Join Optum, a global health optimization leader, and leverage technology to improve lives. We are seeking a Service Delivery Leader for Medical Coding to manage operations and drive impactful outcomes. Our culture fosters inclusion, talent development, and comprehensive benefits.

This role offers a unique opportunity to contribute to advancing health on a global scale, embracing our mission to Care, Connect, and Grow together. Make a real difference in the communities we serve.

Responsibilities

Oversee personnel, performance, and discipline for assigned projects. Provide expert leadership in functional areas and manage stakeholder relationships. Lead client interactions, communication, and reporting analysis. Drive operational improvements through quality initiatives and compliance adherence.

Foster a positive work environment that encourages creativity and teamwork. Guide staff, resolve issues, and set priorities. Contribute to strategic planning for operations and systems. Manage attrition, build retention, and prepare business plans and budgets.

Qualifications

Requires CPC certification with an active license and 12+ years of industry experience, including 8-9 years in people management. Experience handling 200+ associates in diverse healthcare settings is essential, with prior roles as Senior Manager or above.

Ideal candidates will have a background in allied sciences, be graduates in science or anatomy-related fields, and possess knowledge of US healthcare and health insurance. Strong analytical and comprehension skills are also valued.

Essential Skills

Medical CodingPeople ManagementClient Relationship ManagementOperational ExcellenceQuality ImprovementComplianceTeam LeadershipBudgetingConflict ResolutionPerformance FeedbackCoaching

Good to Have

US HealthcareHealth InsuranceManaged CareAnalytical SkillsComprehension Skills

Highlights

  • Actively hiring

More Details

RoleService Delivery Leader - Medical Coding
IndustryHealthcare
DepartmentGeneral Management, Operations
Employment TypeFull Time, Hybrid (office + remote)

About the Company

UnitedHealth logo

UnitedHealth

Healthcare

Service Delivery Leader - Medical Coding at UnitedHealth Group | SkillMX | SkillMX