Join Optum, a global health services and technology leader, dedicated to improving health outcomes for millions. As a Senior Product Designer within the Enterprise Digital Product Office (EDPO), you will drive digital transformation by creating exceptional customer experiences across web and mobile applications. This role offers a dynamic environment where you can shape product direction, collaborate with diverse teams, and leverage cutting-edge technologies like AI to advance Optum's mission.

Optum fosters a culture of inclusion, growth, and collaboration, providing comprehensive benefits and career development opportunities. You'll be part of a team that is passionate about making a real impact on the health and well-being of the communities we serve, advancing health optimization on a global scale. Come begin your journey of Caring, Connecting, and Growing with us.

Lead the entire design lifecycle for complex digital products, from initial discovery and concept development through to delivery and ongoing enhancement. Partner closely with product managers, engineers, researchers, and business stakeholders to thoroughly understand challenges and opportunities, ultimately crafting user-centered solutions.

Facilitate crucial discovery activities, including stakeholder workshops and journey mapping, to inform product strategy. Translate user research, analytics, and business insights into effective design strategies that thoughtfully balance user needs, business objectives, and technical constraints. Iterate on multiple design concepts based on user feedback and testing, ensuring continuous refinement.

Champion user-centered, accessible, and inclusive design principles, advocating for diverse user needs throughout the product development process. Contribute to and evolve the design system to ensure consistency and promote reusable patterns and best practices across products. Build consensus among cross-functional teams by clearly communicating design rationale and influencing key product decisions.

Leverage AI-enabled tools to streamline research, ideation, and documentation, while identifying opportunities to boost team efficiency. Collaborate closely with engineering during implementation via design reviews to guarantee high-quality execution. Mentor and provide constructive feedback to fellow designers, fostering a culture of learning and elevating overall design quality.

A minimum of 7 years of experience in designing digital products for both web and mobile applications is required. You should possess a proven track record of leading discovery activities and effectively collaborating with cross-functional teams throughout the product development lifecycle.

Experience working within Agile product development environments is essential. A deep understanding of core user experience design principles, interaction design, information architecture, accessibility standards, and enterprise product design is expected.

Expert proficiency in Figma for interface design, prototyping, managing design systems, and creating comprehensive design documentation is a must. A strong portfolio showcasing expertise in end-to-end product design for complex digital experiences is necessary.

Demonstrated strong communication, facilitation, and presentation skills are vital, with the ability to influence stakeholders at various organizational levels. The capacity to mentor designers and foster a collaborative design culture is also a key requirement.