Senior Technical Program Manager, CoSS, RCA

Amazon

5–7 yrs Bengaluru Full Time Work from office
Amazon logo
Posted : today
Actively hiring

Job description

Lead impactful technology compliance initiatives across multiple organizations within Amazon Compliance Services. You'll be instrumental in safeguarding every individual involved in buying, selling, or handling Amazon products. This role operates within a dynamic, office-based environment, working collaboratively with fast-paced technical compliance teams. Our focus is on ensuring product adherence to all legal, trade, product safety, environmental, and food safety regulations, prioritizing customer and employee well-being while fostering world-class vendor and seller experiences.

We are seeking a skilled technical expert to spearhead cross-organizational projects. The goal is to develop scalable, reusable products that enable Amazon to demonstrate compliance with a wide array of global regulations. This is an opportunity to contribute to Amazon's mission of being the world's most customer-centric company by building innovative and sustainable supply chain solutions.

Responsibilities

Drive cross-functional projects with an entrepreneurial mindset to build scalable and reusable compliance products. You will collaborate closely with product management, research, design, and engineering teams to define and develop essential products. Identify opportunities for continuous improvement, implementing processes and tools to scale programs and enhance efficiency.

Key responsibilities include tracking and communicating project status, independently resolving issues, and coordinating effectively across teams. A strong ability to learn and understand new technologies is crucial for success in this role. You will be dedicated to ensuring the safety and compliance of products for all Amazon users.

Qualifications

A minimum of 5 years in technical product or program management is required, alongside 7+ years of direct collaboration with engineering teams. You should also have at least 3 years of software development experience and 5 years specifically in technical program management with software engineering teams. Proven experience managing programs across cross-functional teams, establishing processes, and coordinating release schedules is essential.

Preferred qualifications include 5+ years of project management experience covering scope, schedule, budget, quality, and risk management. Experience in managing cross-functional projects, developing sustainable processes, and coordinating release schedules is highly valued. Additionally, experience in defining KPIs/SLAs for multi-million dollar businesses and reporting to senior leadership will set you apart.

Essential Skills

Technical Program ManagementCross-functional Team ManagementProcess ImprovementRelease ManagementRisk ManagementSoftware Development LifecycleAgile MethodologiesProduct ManagementStakeholder Management

Good to Have

Budget ManagementKPI DefinitionSLA Management

Highlights

  • Actively hiring

More Details

RoleSenior Technical Program Manager, CoSS, RCA
IndustryE-Commerce
DepartmentProgram Management
Employment TypeFull Time, Work from office

About the Company

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Amazon

E-Commerce

Senior Technical Program Manager, CoSS, RCA at Amazon | SkillMX | SkillMX