Amazon Music is revolutionizing audio entertainment by fostering deeper connections between fans, artists, and creators. We offer innovative experiences ranging from personalized playlists and exclusive podcasts to live concert streams and artist merchandise, operating at the exciting intersections of music and culture.

Our service tiers cater to all listeners. Prime members enjoy music in shuffle mode and top ad-free podcasts. Amazon Music Unlimited provides unlimited on-demand access to 100 million songs, including HD and spatial audio options. Free listening is available via the Amazon Music app and Alexa-enabled devices.

Join our global team and help shape how Amazon Music engages fans, artists, and creators worldwide. This role offers a significant opportunity to influence the future of music consumption and creation.

As a Senior Technical Program Manager, you will collaborate with diverse teams including product, engineering, marketing, design, content production, and artist/label relations to deliver customer-centric engineering solutions efficiently. You will be instrumental in assessing risks, anticipating bottlenecks, making critical tradeoffs, and balancing business needs with technical constraints.

This role involves championing industry-standard software development processes and practices, acting as a key liaison to leadership to demonstrate progress and proactively surface risks. You will leverage your deep understanding of customer-facing product design, mobile implementations, and complex software services to represent the technical team effectively.

Your technical acumen, meticulous attention to process efficiency, and commitment to operational excellence will guide team decisions and ensure the development of secure, robust solutions. Beyond a passion for delivering exceptional music experiences, you will be driven to continuously improve product delivery processes. If you thrive on solving complex problems in dynamic environments and influencing product, business, and technical leaders with innovative solutions, we encourage you to apply.

Drive the implementation and delivery of large-scale music initiatives, leading agile engineering and design teams to coordinate, prioritize, and execute the roadmap.

Understand intricate service interdependencies and mobile implementation nuances, guiding cross-functional teams toward effective technical solutions. Clarify, prioritize, and drive project commitments while establishing and maintaining clear accountability.

Utilize strong executive communication and presentation skills to clearly articulate program goals, desired outcomes, risks, and mitigation plans. Employ robust metrics-based decision-making skills to guide strategy and drive continuous process improvements within the organization.

Demonstrate strong proficiency with JIRA/Asana. Mentor junior employees and contribute to building highly effective teams. A minimum of 7 years of experience working directly with engineering teams, 5 years in technical product or program management, and 3 years in software development are required. Experience managing programs across cross-functional teams, building processes, coordinating release schedules, and owning/driving roadmap strategy and definition is essential.