Mastercard is a global leader in technology and payments, driving an inclusive digital economy that benefits everyone. We are seeking a Senior Technical Program Manager to lead significant, cross-functional technology initiatives. This role involves managing complex programs from inception through to successful production deployment, coordinating efforts across multiple engineering teams, platforms, and stakeholder groups. Success in this position hinges on strong technical acumen, exceptional program leadership capabilities, and the ability to foster collaboration across engineering, architecture, product, operations, and executive teams.

Spearhead the end-to-end execution of large-scale technology programs, establishing clear plans, milestones, and success metrics. Lead all phases of program delivery, including planning, execution, release readiness, and production deployment, while managing cross-functional teams (Engineering, Product, Architecture, Security, Infrastructure, Operations). Ensure predictable delivery outcomes through proactive risk management and rigorous execution. Develop a deep understanding of platform architecture and dependencies, partnering with engineering to identify and mitigate delivery risks. Drive technical readiness, migration programs, and operational preparedness for initiatives like cloud migration and infrastructure modernization. Act as the primary point of accountability for program status, risks, decisions, and escalations, building alignment among senior leaders and stakeholders. Provide concise executive reporting and support timely decision-making. Lead critical incident response and post-incident analysis, establishing governance and promoting program management best practices.

We are looking for candidates with 5-9 years of experience in leading large-scale technical programs, specifically in a TPM capacity. Proven success in delivering complex, cross-functional initiatives across multiple engineering teams is essential. A solid understanding of distributed systems, microservices, cloud-native architectures, and event-driven platforms is required. Experience managing large migration and modernization programs, coupled with strong skills in program planning, dependency, and risk management, is crucial. The ability to influence without authority and drive organizational alignment is key. Excellent executive communication and stakeholder management capabilities are also vital. Experience with production readiness, release governance, and operational execution activities, along with strong analytical and problem-solving skills, is necessary. A Bachelor's degree in Computer Science, Engineering, Information Systems, or an equivalent practical experience is required.