Join Mastercard, a global technology leader in payments, and contribute to building an inclusive, digital economy for everyone. Our mission is to make transactions safe, simple, smart, and accessible worldwide. As a Senior Technical Program Manager, you will be instrumental in driving end-to-end program delivery, championing Agile transformation, and fostering collaboration across diverse teams and workstreams. This pivotal role demands exceptional execution leadership, profound SAFe expertise, and the ability to influence stakeholders to ensure consistently high-quality outcomes.

Mastercard's commitment to a sustainable economy and unlocking priceless possibilities for all is at the heart of our operations. We leverage cutting-edge technology, strategic partnerships, and a strong network to deliver innovative solutions that empower individuals, financial institutions, governments, and businesses to reach their full potential.

Lead the comprehensive program management of large-scale, intricate product development initiatives from inception to completion.

Serve as the Lead Technical Program Manager or Release Train Engineer (RTE), guiding execution across multiple Agile teams and workstreams.

Facilitate and govern critical SAFe ceremonies such as PI Planning, Scrum of Scrums, Inspect & Adapt, and retrospectives, ensuring robust alignment and predictable delivery.

Implement and enhance Scaled Agile (SAFe) and Agile best practices to drive consistency and efficiency across all teams.

Oversee program-level planning, execution, and delivery, managing scope, schedule, quality, and cost effectively.

Establish and monitor key program metrics and KPIs, including velocity and predictability, to foster a culture of continuous improvement.

Provide strong leadership and mentorship to Scrum Masters and Agile teams, reinforcing core Agile, Lean, and XP principles.

Ensure seamless cross-team coordination, proactively managing dependencies, risks, and impediments across distributed teams.

Maintain and clearly communicate program goals, delivery progress, and potential risks to senior leadership.

Champion initiatives focused on improving quality, automation, and defect management practices throughout the program.

Cultivate a high-trust, collaborative team environment emphasizing transparency, effective problem-solving, and ongoing improvement.

Support value stream planning, budgeting, and capacity management within the established SAFe framework.

Collaborate closely with business, product, engineering, and operations teams to ensure alignment with overarching strategic priorities.

Identify and promptly escalate program-level risks and issues, driving their timely and effective resolution.

Propose strategic process improvements, policy enhancements, and initiatives to elevate overall delivery efficiency.

Possess extensive experience as a Technical Program Manager or Release Train Engineer within a SAFe Agile framework.

Demonstrate a solid track record of successfully managing large-scale, cross-functional programs involving numerous Agile teams.

Exhibit a deep comprehension of SAFe principles, Agile methodologies, and Lean practices; relevant certifications are advantageous.

Bring hands-on experience in fulfilling Scrum Master and Scrum of Scrums roles across complex program environments.

Showcase strong leadership capabilities, with a proven ability to influence, coach, and mentor teams effectively, even without direct authority.

Excel in program metrics, reporting, and delivery governance.

Maintain a strong understanding of fundamental project and program management principles, including scope, schedule, cost, quality, and risk.

Have experience collaborating with distributed teams, multiple stakeholders, and vendor partners.

Possess excellent communication and stakeholder management skills, including proficiency in leadership reporting.

Exhibit a clear ability to drive continuous improvement, enhance process maturity, and achieve organizational alignment.

Demonstrate robust problem-solving skills coupled with a results-oriented mindset.

Be capable of fostering a culture that promotes accountability, transparency, and high performance.