Join Optum, a global health organization dedicated to improving lives through technology. We seek a Senior Technical Product Manager to enhance AI productivity and user software adoption.

This role is pivotal in creating compelling AI tool product collateral and content. You will leverage multimedia platforms like SharePoint and Viva Engage to develop engaging learning materials and communication strategies that drive product adoption and user proficiency.

Your expertise will combine multimedia skills, content creation, creativity, and disciplined content management to champion AI tool product understanding and user success. Make a tangible impact on health optimization globally.

Assess existing knowledge assets for AI products and identify content gaps. Develop and implement creative solutions for AI product learning, support, and marketing content. Design programmatic learning and communication solutions across various AI tools. Create product knowledge and content building plans for a superior user experience. Produce content in multiple formats including multimedia, video, animation, infographics, and user guidance. Develop innovative training content for self-directed online learning. Apply user-centric design to reduce friction in the AI tool user experience. Collaborate with communications teams and stakeholders to streamline knowledge content. Implement maintenance processes using automated workflows and archival functions.

Possess at least 5 years of experience in designing and developing learning and marketing content for software products. Have 1+ years of experience using AI tools such as M365 Copilot, chat tools, and coworker tools. Demonstrate experience in developing video, multimedia content, learning collateral, infographics, and scripting. Showcase understanding of user experience concepts and simplified digital experiences. Exhibit proven excellent written and oral communication skills and creativity. Proficiency in content development tools like Canva and Articulate Studio is essential. Familiarity with SharePoint, Teams, and Viva Engage is required.