Join Oracle Cloud Infrastructure (OCI) and help shape the future of enterprise cloud computing. As a key member of the Compute organization, you will be instrumental in delivering robust VM and BM services that form the backbone of our cloud infrastructure. This role offers a unique opportunity to work at the speed of a startup within a globally leading enterprise software company.

You will collaborate closely with product teams, taking ownership of end-to-end service configurations, technical dependencies, and overall system behavior. Your expertise will be crucial in mitigating critical incidents, optimizing deployments, and enhancing the security, performance, availability, and scalability of our services. We seek individuals with a deep understanding of automation and orchestration principles who are passionate about cloud technologies.

Take ownership of critical production environments, managing systems and databases to support essential business operations. Perform in-depth administration and analysis across multiple production environments, proposing innovative solutions to boost availability, performance, and supportability.

This role provides a platform to combine extensive technical knowledge with cloud infrastructure administration expertise. You will offer critical escalation support for complex production environment challenges, particularly those related to rapid growth, scaling, leveraging cloud capabilities, high performance, and stringent availability requirements.

Key responsibilities include independently troubleshooting and resolving production issues involving Linux hosts, GPU systems, and host-network interactions. You will support GPU host operations throughout the lifecycle, from provisioning and validation to incident response and readiness.

Own incident response and resolution for assigned services, escalating issues as needed across team boundaries. Identify recurring issues to drive improvements in runbooks, tooling, monitoring, and operational procedures. Collaborate with partner teams to resolve infrastructure problems spanning hardware, OS, networking, and service dependencies. Support patching, upgrades, release activities, and change execution in production and staging environments. Maintain service reliability and current documentation for efficient issue handling. Contribute automation and scripting enhancements to streamline operations.

We are seeking a seasoned Senior Systems Engineer with a minimum of 6 years of overall IT industry experience, including at least 4 years in systems administration, production support, or cloud operations. A strong foundation in Linux administration, particularly with Ubuntu and Oracle Linux in production settings, is essential.

Proficiency in host-level networking fundamentals, including TCP/IP, routing, DNS, and connectivity troubleshooting, is required. You should possess a working knowledge of OSI layers and the ability to apply layered troubleshooting across host, network, and service issues. Understanding of communication patterns in distributed systems is also key.

Experience supporting large-scale infrastructure environments or data center operations is necessary. Hands-on experience with GPU infrastructure, including NVIDIA and AMD systems, and familiarity with GPU shapes or instance families are highly desirable. Demonstrated ability to troubleshoot GPU hosts, operating systems, hardware, networking, drivers, and dependent services in production environments is critical.

Expertise in automation using shell scripting and operational tooling to enhance reliability is expected. Strong operational ownership, incident handling, and problem-solving skills are vital for success in this role. You should also have hands-on experience with common monitoring, deployment, configuration, and support tooling used in day-to-day operations.