Join Mastercard's Cyber and Intelligence team as a Senior Software Integration Engineer, focusing on the Ethoca Salesforce platform. This role is crucial for enhancing our business applications and operations, supporting sales, account management, and customer support teams. You will play a key role in improving business processes, streamlining operations, and ensuring an exceptional customer experience through Salesforce development and configuration.

Mastercard is a global leader, empowering economies and people across more than 200 countries. We are dedicated to building a sustainable economy where everyone can thrive, offering secure, simple, and accessible digital payment solutions. Our innovative technology, strong partnerships, and extensive networks help individuals, businesses, and governments achieve their full potential.

As a Senior Software Integration Engineer, you will be responsible for designing solution frameworks and guiding the Salesforce development team. Your expertise will drive the creation of customized solutions on the Salesforce platform to meet critical business functions, project objectives, client requirements, and company goals.

You will develop Proofs of Concept (POCs) for stakeholders, facilitate solution discussions with customers, and evaluate business processes to identify and implement improvements. This role requires expertise in system integration using REST and SOAP APIs, along with experience in Datacloud and Agentforce configurations. Effective project management, including planning and performance monitoring, is also essential.

We are seeking a candidate with a Bachelor's degree in Computer Science or a related field, possessing 6 to 8 years of experience in software development and Salesforce integrations. A Salesforce Developer Certification (Platform Developer 1/2) and experience developing customer-facing applications are highly desired.

Proficiency in Salesforce basics, Apex, VisualForce, Lightning Web Components, RDBMS, and JavaScript is required. Hands-on experience with Web services, REST and SOAP integrations, Data Cloud and Agentforce configuration, Agentforce automation, and prompt builder is essential for this role. All Mastercard employees are expected to uphold corporate security responsibilities, including adhering to security policies, ensuring information integrity, reporting violations, and completing mandatory security training.