Join Optum, a global leader dedicated to improving health outcomes through innovative technology. We connect individuals with the care, pharmacy benefits, data, and resources they need to thrive. Our inclusive culture fosters collaboration with talented peers, offering comprehensive benefits and robust career development opportunities. Make a significant impact on the communities we serve and advance global health optimization.

This role involves leading Site Reliability Engineering (SRE) practices for critical applications and platforms, setting high standards for availability, scalability, and performance. You will be instrumental in defining and maintaining service level indicators (SLIs), objectives (SLOs), and service level agreements (SLAs), while actively identifying and mitigating reliability risks across various layers of our technology stack.

Lead SRE practices across business-critical applications and platforms. Define engineering standards for availability, scalability, resiliency, observability, performance, and recoverability. Establish and maintain SLIs, SLOs, SLAs, and error budgets for critical services. Partner with architects and engineering teams on architecture and production-readiness reviews. Identify reliability risks across application, infrastructure, data, integration, and dependent service layers. Mentor SREs and software engineers on production engineering and troubleshooting. Drive a culture of automation over manual operations. Ensure compliance with all company policies and directives, including those related to work location, team assignments, and flexible work arrangements.

A Bachelor's or advanced degree in a related technical field is required, along with a minimum of 5 years of IT experience and 5 years of DevOps experience. Candidates must possess at least 4 years of experience with Infrastructure as Code tools such as Terraform, Ansible, Chef, or Puppet. Additionally, 2+ years of experience with Docker and container orchestration (Kubernetes/OpenShift) is necessary. Proficiency in DevOps and CI/CD tools like Git and Jenkins is essential, as is 2+ years of experience with Kafka support and monitoring tools such as Splunk, Dynatrace, or New Relic.