Amazon's Retail Business Services (RBS) team is expanding its technological capabilities to drive retail growth worldwide. We focus on enhancing customer and selling partner experiences through advanced automation powered by Machine/Deep Learning. Join us as a Senior Product Manager, Technical, to spearhead the development of cutting-edge AI-driven automation solutions that will redefine complex business processes across Amazon, leveraging the power of Large Language Models (LLMs).

Key responsibilities include shaping the product strategy and roadmap for AI-powered automation solutions that benefit various Amazon businesses. You will collaborate closely with engineering teams to design scalable architectures utilizing Amazon's AI/ML stack. Leading cross-functional teams, you'll identify high-impact automation opportunities, drive measurable business outcomes, and define/optimize metrics for automation efficiency, accuracy, and business impact. Additionally, you'll partner with business stakeholders to understand operational challenges and translate them into clear technical requirements, fostering widespread adoption of these advanced solutions.

We are looking for candidates with an MBA and at least 7 years of comprehensive product delivery experience. A strong technical background with a solid understanding of AI/ML concepts is essential. You should have experience contributing to engineering discussions on technology decisions and strategy, as well as a proven track record in leading or developing high-quality, enterprise-scale software products within a structured system development lifecycle. A Bachelor's degree or higher in computer science, computer engineering, or a related field is required. Experience leading and developing large teams in matrixed operating structures is also a key requirement.