Join Oracle’s Customer Success organization as a Senior Principal Advanced Services Engineer, focusing on enterprise Oracle database environments. This services and support role emphasizes maintaining optimal availability, reliability, and customer satisfaction by collaborating with customers and global engineering teams across diverse time zones.

This position is ideal for an experienced Oracle WebLogic / SOA Administrator seeking to manage complex middleware infrastructure. The role requires a proactive approach to installation, configuration, production support, performance optimization, and robust troubleshooting to ensure the seamless operation of critical business applications.

Key responsibilities include the installation, configuration, and administration of Oracle WebLogic Server and Oracle SOA Suite across all environments. You will manage WebLogic domains, clusters, and essential components like Administration Servers and Managed Servers. The role also involves administering SOA components, deploying applications and composites, and ensuring the smooth functioning of services.

Troubleshooting production issues within strict Service Level Agreements (SLAs) is a core duty, including root cause analysis and resolving incidents related to JVM behavior, garbage collection, and thread dumps. You will also be responsible for planning and executing middleware patching, upgrades, migrations, and security updates, alongside implementing and maintaining high availability and disaster recovery strategies. Automation of administrative tasks using scripting languages is also a key expectation.

A minimum of 10 years of dedicated middleware administration experience, particularly with Oracle WebLogic Server and Oracle SOA Suite, is essential. Strong expertise in supporting clustered, highly available production environments is required, along with hands-on knowledge of Oracle Service Bus functionalities and SOA composite deployments.

Proficiency in Linux/Unix administration, fundamental networking concepts, DNS, and load balancing is crucial. Proven troubleshooting skills across application, middleware, JVM, and infrastructure layers are expected. Experience with Oracle Enterprise Manager, WLST, and shell scripting is necessary, with a working knowledge of Python being beneficial. Excellent communication, documentation, and stakeholder coordination skills are vital for this role, as is the ability to take technical ownership.