Seeking a seasoned Senior Program Manager to lead complex engineering initiatives within our "Engineering as a Service/Operate" division. This pivotal role demands a strategic thinker adept at orchestrating multi-team, multi-system programs to achieve measurable outcomes.

Ideal candidates will possess a strong background in managing dependencies across business, product, and engineering functions, ensuring seamless sequencing, integration planning, and coordinated releases. You will thrive in fast-paced, ambiguous environments, adept at clarifying goals, formulating robust plans, and iterating effectively with stakeholders to drive execution.

This opportunity offers a chance to shape critical programs, foster cross-functional collaboration, and contribute significantly to our operational excellence. Experience in payments, fintech, or regulated industries is a significant advantage.

Spearhead program and project management by defining scope, milestones, and delivery plans across diverse workstreams and teams.

Foster cross-functional alignment among product, engineering, QA, operations, and business stakeholders, driving critical decisions and proactively removing obstacles.

Effectively manage risks and dependencies through meticulous RAID log maintenance, dependency mapping, and strategic mitigation planning, escalating issues early to anticipate downstream impacts.

Champion Agile/Scrum methodologies, partnering with Scrum Masters and Product Owners to support planning and ensure predictable release execution.

Deliver clear, concise status updates and executive-ready communications, facilitating stakeholder alignment even in ambiguous situations.

Establish data-driven reporting mechanisms, defining KPIs and dashboards to measure outcomes, drive accountability, and track actions.

Coordinate with vendors and third parties, managing external deliverables, timelines, and integration with appropriate governance structures.

Maintain robust program governance, leading steering updates, decision logs, and change control processes to ensure alignment on scope, timelines, and expectations.

Demonstrate a proven track record of successfully delivering large-scale, cross-functional programs with tangible results and strong governance.

Possess substantial experience in managing intricate dependencies across business, product, and engineering, including sequencing, integration, and release coordination.

Exhibit a strong ability to drive execution in dynamic, ambiguous settings by clearly defining objectives, developing actionable plans, and collaborating closely with stakeholders.

Showcase exceptional stakeholder management skills, including executive-level communication, adept conflict resolution, and effective escalation strategies.

Have prior experience managing timelines and resource allocation, including capacity planning, staffing strategies, and delivery forecasting.

Proficient in proactive risk identification and mitigation using tools like RAID logs, contingency planning, and dependency management.

Experience with vendor and third-party coordination, encompassing contract milestones, integration readiness, and delivery commitments is essential.

A background in payments, fintech, or regulated environments, with an understanding of compliance, audit requirements, and operational controls, is highly preferred.

Strong capabilities in data-driven decision-making and reporting, including KPIs, burn-up/down charts, dependency tracking, and executive summaries.

Excellent communication and escalation management skills, with the ability to drive consensus, document key decisions, and ensure follow-through.