NTT DATA, a global leader in business and technology services, is seeking a Senior Manager to spearhead our P&C Delivery within Talent Supply Chain Operations. This role is crucial for ensuring the smooth and efficient execution of all talent acquisition and employee lifecycle processes. You will be instrumental in driving operational excellence across a spectrum of critical functions, from interview scheduling and offer management to background verification and onboarding.

We are committed to delivering an exceptional experience for every candidate, hiring manager, and stakeholder involved in our talent acquisition journey. The ideal candidate will bring extensive operational expertise, a proven track record in managing high-volume recruitment, robust problem-solving skills, and a forward-thinking approach focused on optimizing processes and ensuring stakeholder satisfaction.

Lead and manage the complete talent acquisition lifecycle, from candidate selection through to onboarding. Oversee the effective delivery of key recruitment operations, including meticulous interview scheduling, proactive candidate communication, efficient offer preparation and management, handling pre-employment documentation, and managing background verification and onboarding coordination.

Monitor and ensure performance against Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and quality standards. Identify and address process gaps, inefficiencies, and bottlenecks within the talent supply chain. Develop and implement scalable solutions to enhance operational effectiveness and elevate the candidate experience. Drive continuous improvement through automation, standardization, and the adoption of best practices, while ensuring strict process compliance and data accuracy.

A Bachelor's degree in Human Resources, Business Administration, or a related field is required, coupled with over 10 years of experience in HR Operations, Talent Acquisition Operations, Shared Services, or Talent Supply Chain Management. Demonstrated experience managing high-volume recruitment operations within a large-scale, dynamic environment is essential.

Proficiency is expected in interview scheduling, candidate lifecycle management, offer management, background verification processes, employee onboarding, and various recruitment systems and HR technologies. Strong leadership skills are necessary to guide operational teams and champion service delivery excellence. Deep understanding of Talent Supply Chain Operations, recruitment lifecycle processes, SLA management, process governance, compliance, and operational controls is vital, along with experience using Applicant Tracking Systems (ATS) and HR technology platforms.