Lead and optimize data center operations across a multi-site portfolio. This senior role involves integrating team performance, operational metrics, and capacity analysis into overarching business strategies. You will direct teams in managing escalated technical issues, crisis response, and root cause analysis, while ensuring process standardization and maintaining a comprehensive knowledge base.

Spearhead new region builds and expansion initiatives, serving as a key liaison with project and engineering teams. Responsibilities include managing project timelines, ensuring adequate capacity, and upholding world-class operational standards. The role also guides teams responsible for installations, repairs, inventory, and logistics, enforcing component upgrade standards, recommending significant purchases, and implementing advanced maintenance strategies to enhance data center efficiency and stability.

Oversee multiple data center teams, integrating performance metrics and capacity analysis into business strategy. Direct performance evaluations and guide continuous improvement efforts, mentoring team members.

Manage escalated technical issues by proposing and implementing advanced strategies for triage and problem prevention using automation tools. Document and standardize processes and solutions, ensuring accuracy in the data center knowledge base.

Lead new region builds and expansion activities, liaising with project and engineering teams to manage timelines and capacity. Ensure world-class standards are maintained throughout all expansion projects and site builds.

Guide teams in installation, repair, inventory, and logistics. Create and enforce standards for component replacements and upgrades, recommend significant purchases, and direct high-level planning for rack deployments and network infrastructure changes. Implement advanced maintenance strategies for data center facilities.

This senior management position requires strong leadership in overseeing complex data center operations and leading multiple teams. You will be instrumental in driving strategic initiatives, including new site builds and expansions, by collaborating closely with project and engineering departments.

A proven ability to manage technical escalations, implement crisis management protocols, and conduct thorough root cause analysis is essential. The role demands expertise in performance monitoring, capacity planning, and process standardization to ensure operational excellence.

Key duties include guiding installation, repair, and logistics teams, establishing standards for component upgrades, and recommending significant capital expenditures. You will champion continuous improvement, foster cross-functional partnerships, and develop talent within your teams.