Senior Director Software Engineering - Digital Transformation, AI
UnitedHealth Group
UnitedHealth Group
Join Optum, a global healthcare leader, and drive digital transformation for millions. We leverage technology to improve health outcomes, connecting individuals with vital care, pharmacy benefits, and resources.
Our inclusive culture fosters collaboration with talented peers, offers comprehensive benefits, and provides rich career development opportunities. As part of our team, you'll contribute to advancing health optimization worldwide. Embrace our mission to Care, Connect, and Grow together.
Lead the strategy, architecture, and delivery of OptumRx Clinical Technology Platforms, Client & Operations Experience platforms, and the Pharmacy Portal.
Take ownership of end-to-end technology outcomes for clinical programs, utilization management, decision support, client self-service, operational workflows, and pharmacy-facing capabilities.
Collaborate with Product, Clinical, Operations, and Executive leadership to translate business priorities into scalable, secure, and innovative technology solutions.
Drive large-scale modernization initiatives, including cloud transformation, platform simplification, technical debt reduction, and adoption of modern engineering practices. Champion an AI-first engineering strategy, leveraging Agentic AI and AI-DLC to automate workflows, enhance decision-making, and improve user experiences.
Lead the design and implementation of Digital Workers to augment processes, ensuring safety, compliance, and trust. Build and inspire high-performing, geographically distributed engineering teams, fostering accountability, collaboration, and innovation.
Establish and promote a product-centric, platform-oriented, secure-by-design, data-driven, and AI-enabled engineering culture. Ensure delivery excellence through predictable execution, strong governance, and proactive risk management.
Maintain high standards for application reliability, performance, scalability, and production stability. Drive simplification of complex processes to accelerate time-to-market and enhance experiences.
Provide executive-level technology leadership, influencing strategic decisions to support business growth, affordability, regulatory commitments, and market competitiveness. Ensure compliance with healthcare regulations, security requirements, and enterprise governance policies. Develop future technology leaders and cultivate a culture focused on talent growth, engagement, and inclusion.
A Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field is required, with an advanced degree being preferred.
Requires 16+ years of progressive technology leadership experience, including leading large-scale software engineering organizations and mission-critical platforms.
Proven success delivering complex enterprise applications within highly regulated industries such as healthcare, pharmacy benefit management (PBM), insurance, or financial services.
Demonstrated experience leading large, geographically distributed engineering teams across U.S. and global delivery models. Solid experience driving digital transformation initiatives and modernizing legacy technology landscapes.
Experience establishing governance, risk management, security controls, and compliance processes for regulated technology environments. Deep understanding and practical application of Artificial Intelligence, Agentic AI, Generative AI, and AI-assisted software development methodologies.
Possess a deep understanding of modern software engineering practices, including cloud-native architectures, microservices, APIs, DevSecOps, platform engineering, and site reliability principles. Proven track record of leading end-to-end software delivery, from strategy and architecture to engineering, quality, operations, and modernization.
Demonstrated success translating emerging technologies into measurable business outcomes, improving efficiency, quality, customer experience, and operational performance. Exceptional executive communication, stakeholder management, and influencing skills are essential for effective collaboration across business, clinical, operations, and technology functions.
Exhibit strong strategic thinking and business acumen, coupled with the ability to drive execution in complex and ambiguous environments. Proven ability to build high-performing teams, develop talent, and foster a culture of accountability, innovation, and continuous improvement.
Demonstrated success balancing long-term vision with operational excellence and delivery rigor. A passion for leveraging technology to improve healthcare outcomes, client experiences, operational effectiveness, and business performance at scale is crucial.
UnitedHealth
Information Technology & Services