Join Microsoft's Cloud Operations & Innovation (CO+I) team as a Senior Critical Environment Technician, safeguarding the vital infrastructure powering our global datacenters. This role offers a dynamic opportunity to work with cutting-edge technology, contribute to essential cloud services like Azure and Office 365, and be part of a team dedicated to employee growth and development.

Our expansive global network of datacenters, spanning 32 countries, supports over a billion customers and 20 million businesses worldwide. We are committed to environmental sustainability and operational excellence, continually adapting to meet the evolving demands of a world-class cloud provider. Microsoft's mission is to empower every individual and organization, fostering a culture of respect, integrity, and accountability where innovation and collaboration drive shared success.

As a Senior Critical Environment Technician, you will act as an operations specialist, independently managing advanced tasks within areas like electrical, mechanical, or controls systems. Your responsibilities include conducting thorough inspections of critical facility equipment and grounds, identifying and escalating any unsafe or abnormal conditions. You will utilize our computerized maintenance management system (CMMS) for equipment tracking and work order completion.

Key duties involve responding swiftly and safely to operational incidents, leading response teams, and coordinating with other facilities professionals for prompt repairs. You will also contribute to the enhancement and adherence of emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs). Performing planned, predictive, and corrective maintenance on electrical, mechanical, and cooling systems is crucial, alongside escalating issues as needed. A hands-on approach to troubleshooting equipment and systems within your expertise is essential, and you will provide guidance to junior colleagues while strictly adhering to safety, security, and business process requirements.

To excel in this role, a Graduation or Diploma is required, coupled with a minimum of 5 years of experience in mission-critical services or applied learning within environments like data centers, manufacturing, or healthcare. Candidates should also possess at least 5 years of specialized experience in mechanical, electrical, or controls fields. An Associate's Degree, technical trade certification, or equivalent education combined with 4 years of mission-critical experience is also considered.

This position requires the ability to pass Microsoft Cloud background checks, which are conducted upon hire and biennially. Candidates must demonstrate a strong understanding of how critical environment equipment functions and excel at troubleshooting complex systems. Adherence to all safety and security protocols, including job hazard assessments (JHAs) and environmental health and safety (EH&S) practices, is paramount for ensuring safe, quality, and reliable work execution in alignment with federal, state, local, and Microsoft standards.