Senior Consultant - Business Consulting PI - FS - CNS - BC - MARKETING SALES & SERVICE - Mumbai
EY
EY
Join a global leader in advisory services, where we foster a culture of growth and innovation to help you build a better working world. We focus on your potential, offering opportunities and creative freedom to shape your career journey.
This Senior Consultant role is within our Financial Services (FS) Business Consulting practice, specifically focusing on Marketing, Sales, and Service within the Capital Markets and Networks (CNS) sector in Mumbai. We address the dynamic challenges in finance, from digital transformation to regulatory changes, by leveraging industry knowledge and innovative solutions.
Our Business Consulting team collaborates with clients to reimagine business models, drive growth, manage efficiency, and resolve operational challenges. We specialize in areas like Finance Consulting, Business Transformation, and Supply Chain & Operations, delivering sustainable value and breakthrough performance gains.
Drive technical excellence by demonstrating expertise in business analysis across digital and multi-channel banking. Analyze mobile banking products, define requirements, and optimize processes.
Map and analyze end-to-end customer journeys to pinpoint areas for digital improvement and enhance customer engagement.
Apply data-driven insights to marketing, sales, and service processes, ensuring enhanced customer experience and operational efficiency. Structure problems, conduct analysis, and translate findings into practical, actionable recommendations.
A Bachelor of Technology in Computer Science is required.
You need a minimum of 3 years of experience in Business Analysis.
We seek individuals with strong consulting capabilities, a collaborative spirit, and a practical approach to problem-solving. Adaptability, creativity, and a curious mindset are essential for delivering insightful solutions in a dynamic client environment.
EY Global Delivery Services ( EY GDS)
Financial Services