Join NTT DATA, a global leader in business and technology services, as a Senior Business Analyst specializing in nCino. We are seeking innovative and passionate individuals to contribute to our forward-thinking organization. This role offers an exciting opportunity to drive nCino implementation and transformation programs within the commercial banking and lending sector.

Lead crucial requirement-gathering workshops with diverse stakeholders, including Commercial Lending, Credit, Risk, and Operations. Analyze current lending processes to define optimized future states leveraging nCino's capabilities. Develop comprehensive business requirements documents (BRDs), functional requirements, user stories, process flows, and acceptance criteria. Support the configuration and implementation of nCino's Bank Operating System and commercial lending functionalities across the entire lending lifecycle, from onboarding to closing.

Perform detailed fit-gap analyses to identify discrepancies between business needs and standard nCino functionality, proposing effective solutions. Collaborate closely with nCino/Salesforce architects and developers on functional solution design. Facilitate backlog refinement, requirement walkthroughs, and functional clarifications within Agile delivery frameworks. Define UAT scenarios, provide support for business testing, and manage defect resolution to ensure successful business sign-off.

We are looking for a seasoned Senior Business Analyst with a minimum of 8 years of experience, ideally within Banking and Financial Services. Proven hands-on experience with nCino implementation and transformation projects is essential. A strong understanding of Commercial Banking and Commercial Lending, including the credit lifecycle (assessment, underwriting, approval, collateral, documentation), is required. Expertise in translating business needs into nCino functional designs and configuration requirements, along with a deep knowledge of the nCino/Salesforce data model and platform capabilities, is critical.

Proficiency in creating BRDs, FRDs, user stories, process maps, conducting fit-gap analyses, defining acceptance criteria, and supporting UAT is mandatory. Experience working with Agile/Scrum teams using Jira and Confluence is necessary. Excellent client-facing communication, workshop facilitation, and stakeholder management skills are vital for success in this role.