Senior Business Analyst Consultant
UnitedHealth Group
UnitedHealth Group
Join Optum, a global leader dedicated to improving health outcomes through innovative technology. We connect individuals with essential care, pharmacy benefits, data, and resources. Foster your career in an inclusive environment alongside talented colleagues, benefiting from comprehensive support and growth opportunities. Help us advance health optimization worldwide by Caring, Connecting, and Growing together.
As a Payer and Adjudication Subject Matter Expert, you will generate test claims to evaluate agentic AI solutions, supporting internal functions and governance. You'll create files simulating Payer Operations AI, identify and construct claim scenarios, and translate product requirements into scalable testing files. This includes determining claim outcomes, calculating financial impacts, and ensuring traceability of logic. Additionally, you will create structured outputs (X12, JSON, Excel) for agent testing and QA, and support model testing, agent evaluation cycles, and AI governance reviews.
We seek a seasoned professional with over 11 years in the software industry or a related field, including 5+ years in product management, claims operations, or payer testing/QA. Candidates should possess direct experience with operational challenges like denials and configuration complexity, coupled with hands-on experience in AI/ML products. Solid payer domain knowledge covering claims, benefits, and prior authorization is essential. A proven ability to manually apply adjudication rules and comfort with structured data formats (X12, JSON) and QA processes are required.
UnitedHealth
Healthcare