Senior Business Analyst Consultant

UnitedHealth Group

11+ yrs Hyderabad, Gurugram, Bengaluru, Noida Full Time Hybrid (office + remote)
UnitedHealth Group logo
Posted : today
Actively hiring

Job description

Join Optum, a global leader dedicated to improving health outcomes through innovative technology. We connect individuals with essential care, pharmacy benefits, data, and resources. Foster your career in an inclusive environment alongside talented colleagues, benefiting from comprehensive support and growth opportunities. Help us advance health optimization worldwide by Caring, Connecting, and Growing together.

Responsibilities

As a Payer and Adjudication Subject Matter Expert, you will generate test claims to evaluate agentic AI solutions, supporting internal functions and governance. You'll create files simulating Payer Operations AI, identify and construct claim scenarios, and translate product requirements into scalable testing files. This includes determining claim outcomes, calculating financial impacts, and ensuring traceability of logic. Additionally, you will create structured outputs (X12, JSON, Excel) for agent testing and QA, and support model testing, agent evaluation cycles, and AI governance reviews.

Qualifications

We seek a seasoned professional with over 11 years in the software industry or a related field, including 5+ years in product management, claims operations, or payer testing/QA. Candidates should possess direct experience with operational challenges like denials and configuration complexity, coupled with hands-on experience in AI/ML products. Solid payer domain knowledge covering claims, benefits, and prior authorization is essential. A proven ability to manually apply adjudication rules and comfort with structured data formats (X12, JSON) and QA processes are required.

Essential Skills

AI/MLClaim AdjudicationData AnalysisPayer OperationsProduct ManagementQASoftware IndustryX12JSON

Good to Have

AI GovernanceAgentic AILLMExcel

Highlights

  • Actively hiring

More Details

RoleSenior Business Analyst Consultant
IndustryHealthcare
DepartmentBusiness Analysis, Consulting
Employment TypeFull Time, Hybrid (office + remote)

About the Company

UnitedHealth logo

UnitedHealth

Healthcare

Senior Business Analyst Consultant at UnitedHealth Group | SkillMX | SkillMX