Join Mastercard's Business Operations (BizOps) team as a Senior BizOps Engineer, focusing on Site Reliability Engineering (SRE). This role is crucial in ensuring the production readiness and stability of Mastercard products across over 200 countries. You will empower developers with operational best practices, foster a culture of ownership, and contribute to building resilient, scalable, and fault-tolerant systems. Our mission is to create a more inclusive and prosperous digital economy, and your contributions will directly impact this goal.

As a Business Operations SRE, you will be instrumental in maintaining platform stability and health. Key responsibilities include fostering developer-driven ownership, guiding developers in operational design, automation, capacity planning, and monitoring for resilient products. You will support daily operations with a sharp focus on triage and root cause analysis, understanding business impact, and conducting blameless post-mortems. Early engagement in the development lifecycle to proactively manage production and change activities is essential for maximizing customer experience and application value.

We are looking for a Senior BizOps Engineer with a strong foundation in Site Reliability Engineering. Essential qualifications include a BS degree in Computer Science or a related technical field, or equivalent practical experience. Proficiency in coding or scripting, a proactive approach to change and automation, and a curiosity for new technologies are highly valued. Experience with algorithms, data structures, pipeline management, and software design is expected. A systematic problem-solving approach, strong communication skills, and the ability to work collaboratively in diverse, geographically distributed teams are critical. The ideal candidate can balance immediate fixes with long-term system health improvements.