Advance your career as a Senior Associate Delivery Consultant, guiding clients through system implementations and delivering tailored upgrades. This role involves comprehensive client-specific design, testing, and training, ensuring the highest quality build and follow-up actions. You will leverage your expertise in the healthcare domain and testing methodologies, coupled with strong issue resolution and collaboration skills, to support peer associates and drive successful project outcomes. Proficient configuration knowledge is essential for this position.

Engage with clients to understand current workflows, analyze upgrade impacts, and manage system changes and enhancements. Lead client workgroups through the implementation process, meticulously managing the full system solution build and ensuring its quality. Proactively resolve issues, propose mitigation plans, and escalate critical concerns to leadership when necessary. Develop and execute complex test plans and scripts, adhering to change management processes for defect resolution. Foster knowledge transfer and process improvements by establishing best practices and coaching team members. Support client partners with troubleshooting and provide engagement assistance.

A Bachelor's degree in a related field or equivalent work experience is required, along with 0.6 to 2 years of system implementation experience. Essential skills include a strong understanding of the healthcare domain, proficiency in testing, and excellent issue resolution capabilities. You should also demonstrate strong collaboration, configuration, and problem-solving abilities. The role requires the development and execution of test plans, effective defect review, and the ability to identify and report new issues. Furthermore, adeptness in coaching, troubleshooting, facilitation, and relationship building is crucial for success.