Senior Analyst | EDUT | Kolkata | Operations, Industry & Domain Solutions | GPS Industry Solution (Kolkata, IN)
Deloitte
Deloitte
This role supports MSME Development and Facilitation Offices by providing essential operational, program implementation, and analytical support. The position is designed to enhance MSME facilitation and service delivery, contributing to the growth and efficiency of Micro, Small, and Medium Enterprises.
Focus areas include stakeholder coordination, research, and analytical tasks critical for strengthening the MSME ecosystem. The Associate Consultant will be a key player in ensuring seamless service delivery and operational excellence within the designated field office.
Engage in day-to-day administrative and service-delivery functions at the assigned field office. Address inquiries from MSMEs and stakeholders via various channels including phone, email, and digital platforms.
Provide comprehensive guidance on government schemes, necessary registrations, and eligibility criteria. Assist in the end-to-end process of beneficiary onboarding, from application submission to tracking and communication. Conduct enterprise visits, cluster mapping, and field surveys to gather vital information.
Collaborate with diverse entities such as State Government departments, financial institutions, industry associations, and educational bodies. Facilitate the organization of awareness programs, workshops, and capacity-building sessions. Maintain accurate records, including meeting minutes, MIS reports, and progress updates.
Support the creation of informative materials like localized content, success stories, and simplified guides. Contribute to landscape reports, sectoral assessments, and market research to identify business opportunities and challenges. Analyze field data and stakeholder feedback to identify implementation bottlenecks. Assist MSMEs with regulatory compliance, quality standards, finance access, and market linkages.
This role requires a proactive individual capable of managing diverse responsibilities within an MSME Development and Facilitation Office. Strong organizational and communication skills are essential for effectively handling inquiries and coordinating with various stakeholders.
Key abilities include providing guidance on government schemes, processing applications, and verifying documents. Experience in field data collection, such as enterprise visits and cluster mapping, is valuable. Effective coordination with government bodies, banks, and industry associations is a core requirement.
Successful candidates will be adept at organizing events, preparing reports, and contributing to market research and analysis. Familiarity with regulatory requirements, financial access, and market linkages for MSMEs is crucial. The role involves participating in review meetings and undertaking other assigned tasks.
Deloitte
Operations