Join our dynamic Security Operations team as a Subject Matter Expert (SME) focusing on Zscaler technologies.

This role involves assessing and enhancing NTT Data's security posture, recommending improvements, and reducing risks. You'll be instrumental in identifying and implementing process enhancements to bolster our security framework.

The position requires active participation in security incident response, serving as a first responder to detected incidents. Responsibilities also include conducting security research, vulnerability assessments, penetration tests, and providing support for security audits and investigations.

This role is crucial for monitoring security systems, responding to vulnerabilities, and supporting our comprehensive vulnerability management program. Successful candidates will provide 24x7 operational support, working in shifts, and participate in on-call duties including weekends and after-hours support as needed.

As a key member of the incident, work order, and change handling team, you will:

- Serve as a Subject Matter Expert (SME) for Zscaler Support in Operations for ZIA, ZPA, and ZDX. - Evaluate and orchestrate the current and planned security posture for NTT Data's security infrastructure, recommending improvements and risk mitigation strategies. - Identify and propose process improvements, recognizing opportunities for new procedures to reduce risk. - Support security incident response, acting as the first line of defense for reported or detected incidents. - Conduct security research, analysis, vulnerability assessments, and penetration tests. - Provide support for security audits and investigations. - Monitor and track security systems for vulnerabilities and respond to potential threats. - Offer support for the ongoing vulnerability management program. - Provide 24x7 operational support by working in shifts. - Participate in on-call system administration, including weekends, holidays, and after-business hours, as required.

We are seeking professionals with 4 to 5 years of experience in the Information Security domain.

A strong background with the ServiceNow ticketing tool, dashboards, and integrations is essential. Expertise in Zscaler ZIA, ZPA, and ZDX is a must, alongside significant experience in Vulnerability Management Programs and the Qualys Vulnerability Management Tool.

Candidates should possess strong experience with multiple network operating systems, including at least two from the following: Cisco iOS, Juniper ScreenOS or Junos, Fortinet FortiOS, CheckPoint GAiA, or Palo Alto Networks PAN-OS. Familiarity with Tanium, Rapid7, Nessus, Nitro ESM, Symantec SEP, Symantec Message labs, Thales encryption, Allgress, Forcepoint, Blue Coat, Firepower, Cisco ISE, Carbon Black, Titus, and Encase is highly valued.

Excellent oral, written, and presentation skills are required, along with experience using M365 Copilot. Some experience with Unix/Linux system administration and robust experience with logging and alerting platforms, including SIEM integration, are also necessary. A current understanding of industry trends, emerging threats, and working knowledge of incident response methodologies and technologies is expected.